CTV News Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CTV News: News for Canadians. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CTV News: News for Canadians. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bell Media Inc.
Read 4 Customer Service Reviews 😭😔💔
Each day I read the news on the CTV News app. Each day I’m amazed at how many errors there are. I remember being taught to Proof Read but it seems that’s not done anymore. Errors in punctuation and sentence structure sometimes makes me chuckle to myself. My teacher would have been so upset! Thanks! FYI
User experience takes the back seat...
by SaskGuy72
Another great example of what happens when user experience and user-centric design takes the back seat (or gets stuffed in the trunk)... not understanding how your users actually navigate and engage with your app = loss of trust and loss of users.
In the old version the navigation was relatively straightforward... you could add or remove (and reorder) news categories... the interface was consistent... there was a non-standard (but still usable) option to share articles (no idea why the standardized iOS sharing interface wasn’t adopted)... and all that has been thrown away in this new version.
Top news is now almost entirety dominated by videos (which I assume is to try to increase ad revenue)... the previous categories are now under ‘News’ and require scrolling up... and down... and up... and down... no option to sort or reorder them... while the ‘Local’ news is now its own section and you scroll left and right to move between locales...?! Did you app designers and developers work in two separate silos?!
Bottom line... great example of an app that was decent and user friendly falling victim to corporate greed and the pursuit of revenue at the expense of users... lemme tell you what is more expensive... NO USERS!! ...nicely done Bell Media!
New update is beyond confusing!
by Foghorn Leghorn26
I never write reviews, however after using this app religiously for years, I am compelled to leave a review out of utter frustration at trying to navigate their new layout.
I like to think I am tech savvy, and again I have used this app for years, so understand the general layout. That said the new layout is sooooooo frustrating to navigate. I have no idea what category the story is from - local vs entertainments vs national. I don’t know whether I am opening a video or article. Please update and have your users in mind, better yet revert back to one of your older layouts. This is terrible!!!!
Why
by Tired Of Waiting In Alberta
Why is this Liberal Prime Minister not full filling his own promises. I’m 78 and handicapped . I have filled out my income tax returns for 59 years, never been in jail. I live on my social security and old age pensions, get a GST rebait and also get a little rent from my only investment.
I’m sure I was told that because I filed an income tax Return I didn’t have to fill out an application for assistance. I’m still waiting for the money
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- If you are a CTV News: News for Canadians customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CTV News: News for Canadians.
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