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Great app, but constant freezes and crashes
The app’s design and news coverage are great! However, it freezes and then crashes on my devices extremely often. This still happens, even though I’ve uninstalled and reinstalled the entire app multiple times. It’s particularly annoying when it makes it impossible to read certain articles or watch certain videos. As an iOS developer myself, I’d bet money that the ad service CNN is using (or the way it’s integrated) is to blame. It seems like when certain ads are loading, they tie up the main thread, so that the UI stops getting updated. The developers could probably address this problem by reconfiguring the ads to load on a background thread. If that doesn’t solve it, they may need to switch to a different ad provider or service altogether. Once again, I’m very happy with the app’s design and news quality—just disappointed that the app crashes so frequently. It’s been this way for years, and I keep hoping it will improve, but so far I’ve been disappointed.
Constantly opening links and ads
I’ve used this app for years but I’m deleting it over a recent dip in usability. I can’t read the articles anymore because the links included in them open if I tap my screen even slightly near them, it is constantly opening new tabs, ads, or sending me to other articles when I’m just trying to read the one I’m currently on. I haven’t been able to make it to the bottom of an article in weeks because I inevitably give up in frustration. Normally links in an app require you to tap and let go and then they will open. If you tap and then hold your finger and move it down, most reading/news apps seem to realize that is the movement required to scroll and don’t open links. CNN doesn’t work this way anymore. Sometimes there are so many links there is nowhere for me to safely tap to scroll down. Since this is a recent change I’m assuming this is to increase ad revenue. I don’t mind ads but if I’m being forced away from what I’m reading I’ll get my news elsewhere. On a separate note: I’ll also get notifications for articles, open them, and be taken to an article unrelated to the notification. A lot of times I can’t even find the article I wanted to read initially.
To the developers of the app
Please understand the difference between UIControlEventTouchDown and UIControlEventTouchUpInside. You need to stop using the former. It drives people crazy when they are scrolling while reading. UIControlEventTouchDown is triggering the navigation as soon as a finger is placed on a text/ad. This leads to unwanted navigation away from an article while scrolling. This is so ridiculous. Any junior dev should know this and avoid using it for links. I end up going to multiple places at least 10 times while reading one single news article. This has been happening in CNN app as long as I remember. If you are doing this intentionally to get more clicks, then shame on you on your bad practice. This is sacrificing user experience to mislead the advertisers. 2nd problem, the ad videos should only play once for a given reader. I end up having to watch the same ridiculous video ad 10 times a day for a month. Maybe you are not getting more diverse advertisers due to the bad practice mentioned above? Think about it. I hope someone reads this. I really like to know your rationale on the first issue above that you persistently are doing and not changing it?
Feedback for better performance
The app itself is done well. No bugs or glitches that I have come across. The two major complaints I have come from the articles themselves. Many stories are video only which I understand as it being a television network application. But not all of us have the ability to watch a video to get the news. It would be great if there was an actual article along with the video for those of us unable to view. I have found myself leave the app to go to another source to get the story due to not being able to watch the video. The second issue I have is with the “breaking news” alerts that pop up on my phone. I remember when breaking news was important information that needed to break into a regular broadcast to give viewers the information. The amount of breaking news is ridiculous as not everything is that important. Please get back to marking stories as breaking news when they are truly urgent/important and not every time an article gets posted.
Love CNN hate the App
I love cnn and it’s content. The app always freezes, crashes, has a hard time loading, will drop signal and send you to commercials in the middle of a program. Makes you watch adds over and over when trying to regain access to live streams even when it’s the app that is failing. Audio cuts out unexpectedly and randomly. They use to update Inside Politics or State of the Union over the weekend but for a few months now you can no longer access that content except when using an actual television set so the mobile app is limited by comparison. I’ve used this app for years and very often but it’s always been on the struggle bus regardless of “bug fixes” or updates, the core of whatever is wrong continually gets worst. Disappointed by the decline to say the least. I know I can’t be the only one dealing with these issues regularly. *And full transparency I am writing this after over 10 failed attempts and over 20 minutes of waisted time just trying to get the live stream to load.*
Great app/ hyperlink issue
It’s a great app. It delivers all the news of the cable news channel in a digestible format. It delivers rapid updates and clearly defines opinion pieces from news. It typical has less than a 30 second delay from major news networks for breaking events if you have alerts on and the alerts aren’t so cumbersome or numerous that they impolitely beg for dismissing the app. There are ads. I don’t find them overbearing in the least, but should you want to watch a quick clip you should be prepared for them. They aren’t required when simply reading articles, however they do appear between them. The only deterrent I find is hyperlinks within articles. Touching any of them moves you to a new page or opens your browser. This is atypical of all other apps and a bit counterintuitive to the UI as reading requires scrolling. This has only happened for the past few months and will most likely be soon corrected.
Great app, but advertising is annoying
I like the app a lot, the content is well organized, varied and deep. It’s my go-to news app. When it comes to video content, every story is usually preceded by an ad, which, in itself, is ok and understandable. However, if you watch several videos, you’ll probably have to see the same commercial you saw the first time every time. I find this very annoying. I would think they’d have a way of knowing you already saw the ad and either not show any ad or at least replace it with some other ad, to keep viewers from having a negative reaction. This was particularly irritating leading up to the midterm elections, when a particular candidate’s commercial played over and over. Even though he happened to be my preferred candidate, I had to watch the same commercial way too many times. In the end, I frequently avoid watching videos altogether because of this and stick to the written stories.
5-Star App, riiiiggght .... UPDATE ... MUCH BETTER
UPDATE: I can report that with IOS Version 13.2, and the CNN app Version 6.4, released today, the hyperlinks and scrolling issues that I previously complained about have seemingly been fully resolved. Not sure how they did it, but it seems like you have to press the link very deliberately (slightly longer duration?) to be taken now to the external links. The app seems to be functioning fully correctly now. I’m done. Like the 200 or so other folks who can’t read the article they want because simply scrolling launches multiple other articles and links, this app is a disaster with IOS 13+, and CNN seems to be ignoring the problem entirely. I suspect it’s because they get paid by the click, and launching 20 new pages while trying to read an article brings them in more money. Tired of waiting....deleted the CNN app....and signed up for an ad free USA Today for $2.99. Seems worth it to me.
Love It but So SLOOOOOW
This is my favorite news app and I’ve had it for a long time. I like that it thoroughly covers all the categories of news. I only have one major complaint and a small complaint. The major one is that the pages take SO LONG to load. For a while I thought my phone must be the problem but a little research shows it actually is caused by all the ads on the pages. I mean it’s really slow. Isn’t there another way? It’s annoying. My smaller complaint is that once I watch a video, even after I come out of that video I continue to hear subsequent videos playing. I have to go back into the video (and remember how long that takes!) and actually pause the video and X out. But today even that didn’t work. I actually had to turn the volume all the way down on my phone. Still, CNN is the best news app. I do read others but I read ALL of this one first every day and just browse others.
Login Problems and Article Selection Still a Problem
The CNN app provides written news articles, short videos and live TV. It does this well but with two app-killing problems: (1) in order to watch live streams of CNN, one must login to a cable network over and over and over again. This increases the time it takes to get started and makes me use the app less. Complaints have gone unheeded with each update. (2) low-brow journalism heavily populated the articles and videos with such items as “Mother stays up all night after finding this in baby’s crib.” Its like the editors of buzzfeed and national enquirer choose every other article. This degrades the CNN brand and makes them less credible when their hosts decry the entertainment journalism of a certain other news network. All in all, I love being being able to watch CNN on my phone but these two problems greatly reduce my use and have led me to find other news apps.
Disappointed in New Version of CNN App!
I am so displeased with this latest version of the CNN App! The developers have totally stripped away the control and flexibility the user once had. I used to be able to Go Live, click on Schedule and select a show to watch which had previously aired that day. I LOVED that feature and now it’s gone! If for example I missed the airing of The Situation Room which airs at 2:00 pm PST here in Cali, no worries. I knew that I could watch the full show, in its entirety anytime later that same day. I could click to watch any show that had already aired by Judy clicking on it. Now I can no longer watch a show that I missed...How could the developers remove this important feature?! This app is now just a ho-hum app. It is boring and does not offer anything meaningful to the user. I used to watch CNN faithfully on the older app version because it meant so much to me. In my opinion it was the BEST news app out there. Now there is no reason for me to use it. Truly disappointing!
I’ve Finally Had Enough
What CNN touts as “breaking news” is baffling. However, the most frustrating part is when I receive a breaking news notification that is objectively truly breaking news, open the app, and much to my surprise said news story is absolutely nowhere to be found. The remainder of the breaking news title is non-existent. No reference, nothing. But what are there plenty of? Advertisement. Not just standard ads, I understand the dynamic of finding a business. Ads are necessary. But it appears CNN has no standard for what they will advertise. Click slide shows for the top 20 balls of yarn in America. Blatant scam supplements from questionable sources. Couple this crap with your “news stories” Where the title is the exact same thing as the caption to the misleading photo, that is the same thing as the opening sentence of the first paragraph, that is the same thing as the quote in the body of the article. It’s unreal. Absolute crap. Not reporting facts, produced media like an awful soap opera. Deleting the app. Not that you degenerates care.
Please Lose the Links
I switched to CNN News from other news apps for two reasons; 1) The commercials are only 15 seconds prior to a video as compared to 30 seconds for others, and 2) the other apps had these annoying underlined links to related stories or media that always got in they way of scrolling through a news article. Now it seems that CNN has adopted these annoying and inconvenient “links”. There is no way for me to scroll through a news story without unintentionally activating one of these links. I have tried scrolling along the side with varying degrees of pressure to no avail. I have tried to avoid the links by scrolling several lines of text above or below the link, but it still invariably activates the link. It has gotten so frustrating, that I am now relegated to watching the videos while I search for a new news app. CNN, please lose the links or stand the chance of losing more frustrated users like myself.
4Stars/ HATE THE LINKS
I feel it is important to diversify what news outlets you watch and follow. The reason being is because to truly comprehend the worlds’ many events, you need to know all sides of the story. All things considered. I love the CNN app and everything bit of information that it has to offer. However, I despise the links that are in the articles. Many times, they are abundant, and while I am trying to read the latest about President Trump from a CNN point of view, I will accidentally touch the link hidden in the text while scrolling and get thrown into another related article forcing me to return to the previous page and search for where I was before I was displaced. This will happen to me two or three times per article. Otherwise, thank you CNN for being what you are and keep all things considered.
What happened to CNN?
We all get they’re on a war path against Trump, and he’s a fool, no doubt. But now their headlines and articles are so slanted against conservative principals, it makes them look foolish. Which they’re not. Not historically anyway. Every story is another chance to take a shot at conservative causes. The fact that they refuse to say it was a jihadist compound found in New Mexico was the last straw for me. CNN continues to treat its audience like kindergarteners. They won’t tell us anything that might be misunderstood, misconstrued or misused. I’ve used this app for a decade as my primary source of news each day. But I’m very close to deleting it for good. I love their journalists and I know there’s nothing “fake” about them, but the way the spin is coming at us now against this administration is nauseating. I hate Fox News so I’m not sure how I’ll get my news if I remove CNN. I just wish they’d go back to being fair and critical of both sides. Or maybe just less critical altogether. We could use some good news these days.
Yes. CNN: Breaking US & World News is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,246,825 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for CNN: Breaking US & World News Is 45.6/100.
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