NW Ferry Reviews

NW Ferry Reviews

Published by on 2026-03-07

🏷️ About: NW Ferry is a traveling companion for commuters and tourists looking to ride the Washington State Ferry system (WSF). From accurate schedules and fares, to timely alerts, terminal cameras and vessel location information, NW Ferry keeps you informed and ready to navigate the Puget Sound with confidence.


       


Is NW Ferry Safe to Use?

We Investigate the app owner's website (Durbinware.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.5%

😎 Positive experience
33.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,190 combined software reviews.

Is NW Ferry Safe?
NW Ferry appears generally safe, but use with caution.
33.5/100

  Safety Analysis »»

Is NW Ferry Legit?
NW Ferry appears legitimate, though exercise caution.
33.5/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Horrible.

Thus app is not accurate whatsoever, when you can’t distinguish the numbers 0 & 36 you should not be providing information to the public. I depended on NWFerry as I am an avid ferry user daily. How many countless times I could analyze this apps information with arrival time and coordination only to have me sit at the dock an hour longer more times then I’ve tracked. I would not recommend this application to anybody, for those that find success with it congratulations, however I will be reporting NWFerry to the agencies and let them handle it. Thanks again

Wont open on apple watch

I was in search of a Ferry app for my Apple Watch Ultra 2 it works perfectly on my phone but on my watch is a different story it will not open at all. I tried uninstalling and reinstalling/ app, restarting phone and watch and nothing makes it work.

Significant decrease in accuracy of wait times and updates

This used to be a fairly accurate app (within 1 ferry) but this summer the warning for prolonged wait times are rarely accurate and NWFerry is very slow or fails to update car spots left.

Love it but please persist routes

NWFerry is fantastic but most of us ferry users travel the same single route. Please consider letting mark one as a favorite so that we don’t have to specify the route on every use. Five stars once that show up!

Review pop ups are a pain.

Rating pop ups are a pain when you are in a hurry. App is fine except that.

Unreliable data

The reporting of space available on the Seattle to Bainbridge route has been significantly wrong over the last few months and the alerts don’t seem to be timely either. Not sure what’s changed, but their output data is unreliable

Reporting of Available Spaces is Totally Inaccurate

This review applies to the Bainbridge/Seattle run. The reporting of the available spaces was accurate for a long time but over the last few months it has been really bad. It over reports available spots on the Bainbridge side and under reports available spots on the Seattle side. Some of this my be due to the games they need to play with parking due to construction but it’s pretty consistently wrong. All of the other information is useful and accurate.

This is required for ferry users

You really need this if you use the ferry especially on weekends.
My main complaint is that the alerts are not time stamped. You cannot tell when a 1 hour wait time was posted or if it is over.

Missing some data

Love NWFerry but it seems it is missing car load data on the Bainbridge route. Tried to contact support but the links are broke

Works nice.

Nice interface and whatnot. Needs the ability to make reservations from NWFerry since you can view the number available.

Good app!

Very helpful to have the number of open spaces!

Pretty good

Very useful app if you live on Bainbridge island or anywhere else that you need to take a ferry. Cons: a bit slow and crashes sometimes. NWFerry HAS GOTTEN BETER WITH AGE.

Perfect for WSF Tourists & Commuters!

A convenient, user-friendly tool for planning ferry trips around the Puget Sound. Closest Terminal today widget is awesome. Highly recommended!!!!

Flawless

I’ve used NWFerry for years. I has always met my needs. Fast, clear, and concise; what’s not to like?

Best ferry App

Accurate and easy to use. Live that you can see how many cars are in line for the Pt. Defiance to Tahlequah run. Super helpful!

Unreliable schedules

With the shortage of crew impacting ferry schedules, you MUST check on line and not rely on NWFerry for now so you don’t miss the boat!!

NW Ferry app

NWFerry is indispensable to anyone who takes one of ferries on a regular basis. Besides the schedules, it also gives real time ferry positions, which are essential during tourist season.

Reliable

I appreciate NWFerry at least showing what the schedule “would” or “should” be, if all goes to plan. WSF app is somewhat futile.

Essential & easy

Easy to use and absolutely essential for me - a Bainbridge Islander in the Pacific Northwest. I'm back and forth across the Sound all the time and this is one of my go-to apps (this and Maps and Uber)!

Does what I need

Handy when you are rushing for the next boat!



Is NW Ferry Safe? 🙏

NW Ferry appears generally safe, but use with caution. JustUseApp Safety Score for NW Ferry is 33.5/100.
This assessment is based on our NLP analysis of 2,190 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

78.8% of users say app is safe 👍
78.8%

17.9% of users have some concerns ⚠️
17.9%

3.2% of users say app is risky 🚨
3.2%


Is NW Ferry Legit? 💯

NW Ferry appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for NW Ferry is 33.5/100 .
This conclusion is based on analysis of 2,190 user reviews.

🔏 Privacy & Data Safety

NW Ferry collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with NW Ferry? Post a Review




Features

From accurate schedules and fares, to timely alerts, terminal cameras and vessel location information, NW Ferry keeps you informed and ready to navigate the Puget Sound with confidence.

* Schedules, fares, terminal cameras, alerts and vessel location information are all available in a clear, cohesive user interface.

NW Ferry requires an Internet connection in order to initially cache schedule and fare data for a specific terminal combination & date.

* Includes a widget that allows you to see upcoming ferry departure times for the terminal that is closest to your current location.

* For select terminals view Terminal Status in the Schedule tab (approximation of remaining vehicle drive-up and reservation spaces for upcoming departures).

  Contact Support
Developer:
Durbinware

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