Contact NW Ferry Support
Company Name: Durbinware
About: NW Ferry is a traveling companion for commuters and tourists looking to ride the
Washington State Ferry system (WSF). From accurate schedules and fares, to
timely alerts, terminal cameras and vessel location information, NW Ferry keeps
you informed and ready to navigate the Puget Sound with confidence.
NW Ferry Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Durbinware
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WSDOT Website
Privacy Policy: https://www.wsdot.com/policy/privacy.htm
Developer: WSDOT
Privacy & Terms:
http://www.wsdot.wa.gov/traffic/api/
Can I trust NW Ferry app?
Protect your data and wallet. We investigate the developer's website (Durbinware.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Horrible.
by S4line09
Thus app is not accurate whatsoever, when you can’t distinguish the numbers 0 & 36 you should not be providing information to the public. I depended on this app as I am an avid ferry user daily. How many countless times I could analyze this apps information with arrival time and coordination only to have me sit at the dock an hour longer more times then I’ve tracked. I would not recommend this application to anybody, for those that find success with it congratulations, however I will be reporting this app to the agencies and let them handle it. Thanks again
Wont open on apple watch
by Gold3nboi
I was in search of a Ferry app for my Apple Watch Ultra 2 it works perfectly on my phone but on my watch is a different story it will not open at all. I tried uninstalling and reinstalling/ app, restarting phone and watch and nothing makes it work.
Significant decrease in accuracy of wait times and updates
by Few Jdisg
This used to be a fairly accurate app (within 1 ferry) but this summer the warning for prolonged wait times are rarely accurate and the app is very slow or fails to update car spots left.
Have a Problem with NW Ferry? Report Issue
Why should I report an Issue with NW Ferry?
- Pulling issues faced by users like you is a good way to draw attention of NW Ferry to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NW Ferry customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NW Ferry.
