meineBIG Status

Last Updated on 2022-06-28 by BIG direkt gesund

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Most reported problems

Connection

50.0%

Common meineBIG Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve meineBIG network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the meineBIG App
1. On android, goto Settings » meineBIG » click [Force Stop]

Clear meineBIG App Cache and Data:
1. On android, goto Settings » Apps » meineBIG » Storage » click [Clear Data] option. This clears both data and cache.
2. restart meineBIG.

On android, goto Settings » Apps or Manage Apps tab.
Click meineBIG » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto meineBIG » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch meineBIG

E-Mail: [email protected]

Website: 🌍 Visit meineBIG Website

Privacy Policy: https://www.big-direkt.de/de/rechtliches/datenschutz

Developer: BIG direkt gesund

Jun 18, 2026, 08:54 AM
a user from Frankfurt am Main, Germany reported problems with meineBIG : Login
Jun 05, 2026, 02:54 PM
a Windows user from Cologne, Germany reported problems with meineBIG : Connection
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