Western Union Send Money Now Reviews

Western Union Send Money Now Reviews

Published by on 2025-02-13

🏷️ About: The Western Union® (WU) money transfer app allows users to send money internationally to over 200 countries and territories, including Mexico, quickly and easily. Users can pay for their transfer instantly with a debit or credit card or complete the payment in c... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
56.1%

🫥 Neutral
34.4%

😎 Positive experience
9.5%

~ from Justuseapp.com NLP analysis of 961,601 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Can send urgently needed donations

- Can redeem points



Read 30 Customer Service Reviews 😠💢

4.8 out of 5
UNBELIEVABLY FRUSTRATING!!

This is by far the worst experience I have ever had trying to send money… I tried to send $500 to my sister because she needed money for school clothes and supplies for my three nieces. I put all my information in and hit confirm to send. I then got a message saying I needed to verify some things, ... Show more

Waste of time, they will ask extremely personal questions by phone. Takes hours.

Unbelievably it takes hours to complete a transaction, and that’s only after speaking to a representative who will ask you question after question about how you know the recipient, how long you’ve known the recipient, the nature of your relationship, what the money will be used for, on and on! Hone... Show more

NOT WORTH IT .

The first time I used it was no issue, I’ve send my mom money apparently she was blocked from the system I then proceeded to ask the lady from customer service if she was able to change the name of the receiver and she kept ignoring everything I said. I asked several times if it would be easier to ... Show more

Unsafe and hackable App/No support

DO NOT download WesternUnionSendMoneyNow because it is not safe. Hackers can hack it and steal your money and information. I have been a WesternUnion customer for the past 13 years, and someone from Ecuador hacked WesternUnionSendMoneyNow using my login information. In WesternUnionSendMoneyNow , ... Show more

Absolutely unprofessional customer service

Just like the previous review indicated, customer service was horrible. It tied to find out what has happened to two transfers I initiated. Money were taken out of my account but never made it to destination. I called customer service multiple times and a person would hang phone stating “call back ... Show more

Worse customer service ever

I wish I could give zero star, yesterday I
Went to customer service in Publix to send $1500 to Indiana, so I used WesternUnionSendMoneyNow so I can save $37 (that’s the reason for WesternUnionSendMoneyNow right)but that was a waste of time, for some reason it was showing error so
The cust... Show more

They will give you a hard time

If i can just rate them right now i will give a 0 rating… been using it since 2017 and now that i am sending a quite amount of money due to urgency of its need they are giving me a hard time. My bank account is good and i am using a debit card that for sure is more than enough for the transfer…but ... Show more

WU blames WG for their issue

I downloaded WesternUnionSendMoneyNow as so many people have said it is slick. First time I go to send money with WU it doesn’t work. Walgreens employees were very nice, but say WU is down and it may be 5 minutes or 5 hours; they did say sometimes it is just the store and I may have luck at anot... Show more

worse business to communicate with

I WILL NEVER use western union ever again. To complicate things that really need not be complicated is not the way to do business. i used the service to send money to a friend that had been robbed (no id on person) thus we did the question and answer transfer well he gets up to a wu location and th... Show more

The worse money transfer I have ever used.

This computer does nothing but manipulates and take advantage of people and their money for no apparent reason. I have sent money to Jamaica using the money transfer and they took two weeks to send my money back after I had to curse and act terrible. Then I tried sending another thousand using cash... Show more

At first things were fine...

In the beginning of using WesternUnionSendMoneyNow, everything was fine. I got to the point I sent so much money to India that I literally got free instant transfers like every time. Then one day I sent money ($300), the money status said in progress for like 3 days. I cancelled it then it took it... Show more

Doesn’t work

After multiple attempts to send money WesternUnionSendMoneyNow has not been successful even once. On the first two attempts WU indicated they needed more information, which was provided. The questions were intrusive but they were answered. E.g. How long have you known the recipient? Over a decade.... Show more

التحويل إلى السودان

قمت بتحويل مبلغ إلى السودان قبل ثلاثة أيام ولم يتمكن المستقبل من استلام المبلغ ليومين متتالين وحتى كتابة هذا التعليق. حيث يتعلل الموظفون في الوكالة الواقعة في مدينة ودمدني وسط السودان بعدم وجود سيولة وعدم وجود كهرباء أو عدم وجود شبكة إنترنت وبالأمس أفادوا أنهم في عطلة بدون مناسبة. هذه أسواء طريقة ل... Show more

Worst thing for higher transactions

I have been doing transfers since 3 years from Western Union and never saw a problem and that's why I have an extra 2 stars, unfortunately I can't give 0 stars. And now I made a bigger transaction and that is when all the problems started. Everytime I call a new time frame is provided. Need to beg ... Show more

Editing issue of my profile

When setting up the profile of the account as a first time user of the previous version, I entered my nickname and after all said & done, I had realized that my full name was the ideal option as it has to match w my government issued ID for verification purposes. A day later I tried to Edit my... Show more

App doesn’t communicate with app accurately

Every time I do a money transfer with WW I have same problem. There’s no option to redeem your points while you are doing the transaction. I have to cancel the transaction and go to the main menu of WesternUnionSendMoneyNow and start all over again. Also, it’s kind of confusing how sometimes adds ... Show more

Loving this app in these times.

I like WesternUnionSendMoneyNow I don’t care too much for the service.

I find it funny that you can send someone money three times in one month but it does not factor in the dollar amounts.

For example:

if I want to send someone $5000 today tomorrow and the next day that is c... Show more

Hope critical error is fixed now. Also, rewards?

I have been LOVING the ease of using this to send urgently needed donations to my Orphanage Project oversight minister in Uganda who also feeds multiple desperate widows.
Recently, we were below our lowest basic donation goal (Orphanage rent and food) and had to delay our payment by a week until... Show more

Customer service is Disrespectful

I send money that was suppose to reach in 0-2 days and it was not get there in time which I paid for I call customer service and the rep told me it would now take 7day and in WesternUnionSendMoneyNow it says 0-2 day how miss leasing is that I demanded her to explain that to me why is WesternUnion ... Show more

No crazy fees or exchange rates

I been looking for a way to send money to a bank account in the Philippines where there was no crazy fees, exchange rates and take days to deliver the money. That’s is how I came across WU once again. I’ve used them several years ago before they had an app. Never had an issue back then so I decided... Show more

Mr. Roy love III

I have attempted to send money via WesternUnionSendMoneyNow quite a few times. They list the payment as ready to be released but when family members go to western union to collect western union tells them That the payment was cancelled! Even though WesternUnionSendMoneyNow indicates the money is ... Show more

First time (and last time) user

I was trying to help a friend with an emergency by sending him money and never having sent funds using Western Union before I had to quickly complete the registration process, naturally selecting the option to send from my bank account vs. a credit card. The bank account option said transfers would... Show more

No opinion of the app

Western Union. When you hand them your money to send, better filled out the information correctly. Otherwise, you will get the runaround. One time I filled out the form to send the money, I have asked the clerk if I needed to include the middle initial of the recipient and she said no. No need to g... Show more

Service for me has been nonexistent.

I have been back and forth for several weeks and day after day with the email Customer Care and 2 or 3 times with the call in techs still no fix for my issue. Thing is it wasn’t a problem until someone at WU decided to lock me out from sending transfers from my account for reasons unknown to me. I ... Show more

Horrible company

I did a $45 money transfer to a friend because her daughter needed medical attention for being severely dehydrated. They charged me $7 to send when it is normally $5. WesternUnionSendMoneyNow says you can pay with debit card for $5 only but it will not let you add a debit card to WesternUnionSendM... Show more

Sour Customer Service

I would have given them 5 stars but since the customer service agent lacked proper training and proceeded to hang up on me once handling my 1st concern without asking if I needed further assistance they get 3 stars. I’m sorry but when I’ve sent over $1000 total using your services this year and abo... Show more

WESTERN UNION

What a great way to send $$$ in 15-20, anywhere in the great USA. No fuss, no bother! The only request i have is that maybe I could find out a way to send $$$, under $1000. For a little bit less of a surcharge! $12. Is a little steep to send $100.! However, as I said before- quality service every... Show more

Great app

Use it every time i send money to the philippines. I can either use my debit card, credit card, apple pay, bank account to send money towards the philippines. Receiver can receive it as cash or right through their bank account. They only charge $4.99 from my debit card and i usually send money to ... Show more

Wonderfully convenient and hassle-free

Before WesternUnionSendMoneyNow, I used to send money to Guatemala using the western union website. Most of the time, my bank declined the charge. I’d have to call them up and tell them it was OK, and then try again. With WesternUnionSendMoneyNow, the transaction ALWAYS goes through the first t... Show more

Highly recommended

So far I used western for 7years and i have issues sending I chose the 3-4 days and it took 2 weeks i call customers service and thats the way so I argued with them i told them they need to fix the system not 3day its weeks i was mad because they really need the money thats the reason why tel now w... Show more



Is Western Union Send Money Now Safe? 🙏

No. Western Union Send Money Now does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 961,601 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Western Union Send Money Now Is 14.5/100.

Safety Analysis

90.5% of users say app is Safe 👍
90.5%

7.2% of users have Some Concerns ⚠️
7.2%

2.3% of users say app is Risky 🚨
2.3%


Is Western Union Send Money Now Legit? 💯

No. Western Union Send Money Now does not seem legit based on our analysis. This conclusion was arrived at by running over 961,601 Western Union Send Money Now User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Western Union Send Money Now Is 66.8/100..

🔏 Privacy & Data Safety

Western Union Send Money Now collected the following data from you:

  • Data Used to Track You:
    • Contact Info
    • Identifiers
  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics

Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Weekly Subscription $100.00


How was your experience with Western Union Send Money Now? Post a Review




Features

- Send money to Mexico and abroad from the US quickly, 24/7

- Track your money transfers or pickup, instantly

- Repeat transfers to family & friends using quick resend

- View live exchange rates for US & global currencies

- Make international bill payments & manage accounts

- Find thousands of US agent locations for cash pickup

- Access the app with secure touch ID login

- Receive discounts through My WU Rewards

- Send money to approximately 600,000 agent locations for pickup in Africa, Asia, Europe, North America, South America, and Australia

- Money transfer to digital wallets is available for some international locations

- Send funds domestically with wire transfer to a bank account or mobile wallet, set up cash pickup at a US agent location, or transfer money into a correctional facility account

- Look up US agent locations to complete more Western Union transactions, including paying cash to complete a transfer, sending money orders, reloading prepaid phone minutes, and picking up cash as a receiver

- Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice.

  Contact Support
Developer:
Western Union Holdings, Inc.


Website: