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by شبارقة

قمت بتحويل مبلغ إلى السودان قبل ثلاثة أيام ولم يتمكن المستقبل من استلام المبلغ ليومين متتالين وحتى كتابة هذا التعليق. حيث يتعلل الموظفون في الوكالة الواقعة في مدينة ودمدني وسط السودان بعدم وجود سيولة وعدم وجود كهرباء أو عدم وجود شبكة إنترنت وبالأمس أفادوا أنهم في عطلة بدون مناسبة. هذه أسواء طريقة لتحويل الأموال إلى السودان حيث تُظطر لتضييع الكثير من المال والوقت لاستلام مبلغ يجب أن يتم تسليمه فوراً لحظة التحويل حسب ما يفيد الموقع عند التحويل من حساب البطاقة المصرفية أو الحساب المصرفي. يجب تغيير طواقم العمل بالوكالات السودانية حتى لا يتم الاستغناء عن خدماتكم وإيجاد البديل.

I transferred an amount to Sudan three days ago, and the receiver was not able to receive the money for two consecutive days and until this comment was written. The employees of the agency, located in the city of Wadmadani, in central Sudan, explain that there is no money, no electricity, or no internet, and yesterday they reported that they are on vacation without an occasion. This is the worst way to transfer money to Sudan, as you have to waste a lot of money and time to receive an amount that must be delivered immediately at the moment of transfer, according to what the site says when transferring from the bank card account or bank account. The work crews of Sudanese agencies must be changed so that your services are not dispensed with and an alternative is found.

by NicketNav

This computer does nothing but manipulates and take advantage of people and their money for no apparent reason. I have sent money to Jamaica using the money transfer and they took two weeks to send my money back after I had to curse and act terrible. Then I tried sending another thousand using cash instead and in order to collect the money my sister had to cry tears to them for them to give her the thousand dollar. They will watch you starve and laugh at you. I tried another way to send the money by using my card for money pick up instead of transferring to her bank account and they sent the money back saying it couldn’t be delivered. There is no reason as to why but my guess would be 1,000 dollars is too much. But then my friend told me she had just sent $1,700 with no problem. I did the transaction on April 25 and they are telling me my refund is still in process on May 12. I’m the mean time I had checks bounced because they refused to release my own money. Terrible terrible company and customer service and please do not blame it on the Carona Virus. I should organize a class action lawsuits for all the people this company had done wrong.

by McG_onSax

Unbelievably it takes hours to complete a transaction, and that’s only after speaking to a representative who will ask you question after question about how you know the recipient, how long you’ve known the recipient, the nature of your relationship, what the money will be used for, on and on! Honestly it’s shocking. They seem to be assuming that either you or the person you’re sending money to (or both?) is a criminal or criminal enterprise. The woman from WU actually asked what kind of relationship we have, as if I was ordering a call girl. The woman I spoke to asked how long we’ve known each other, how and where we met, if it was a gift or loan, what it would be used for, if I ever had sex with the recipient and if there was a chance this person might be a prostitute!! In fact the person is my wife’s 91 year old aunt! After that I canceled the entire transaction. By the way I initiated the transfer three hours prior to receiving a phone call and email requiring all this. So the 30 minutes they quote is a lie.

Just delete this app, there’s no reason why they need to know your detailed and extraordinarily private info or ask disgusting questions.