Are you having issues? Select the issue you are having below and provide feedback to Stop & Shop.
- App shuts down when adding more than 8-20 items
- No list system to add custom items
- No ability to tap/circle a weekly flyer item and have it automatically populate list
It won't let me place my order for over a week. What's up with that
error loading page Domain undefined Error code 6 Description net ERR_CONNECTION_CLOSED
Session keeps “expiring.” Can’t stay on app for more than a second
A message comes up every ten seconds that says session expired. Every ten seconds.
Not able to get into the app or even through the internet and it has happened for over 2 weeks
signed up today, but cannot use - get "session expired" message every 2 seconds. Need help getting this corrected.
Haven't been able to use the app for weeks. "An error occurred while loading CMS data."
I have tried to log in on my computer with the correct credentials and just keeps spinning - connected to the house internet. Every once in a while, I am able to log in after waiting 5-10 minutes. Then there is my iphone. I have deleted the app and reloaded, use the correct crednetials and after entering, just spins then tells me there is an error.
The app keeps saying session expired in 2 seconds. Cannot use the app
Made a mistake on item. How to delete item from cart?
Session expired error
It keeps telling me my session has expired and I need to hit "continue" to refresh but it pops up again and again.
My app no longer loads coupons. I resarted my phone, Uninstalled & reinstalled my app, called customer service & asked at the store. No one was able to assist. I was told when I called that they would call back but never did. I'm super frustrated & disappointed in your customer service
The stop and shop app keeps freezing It's up to date. ?????
June 22, 2022 - I can't log into the S&S app, or open up the S&S website.
Froze up after last pick up order placed.
App and site says I’m Blocked possible Java Script issue or browser..My java script is updated thru Safari and on. Same with Chrome…has Stop and Shop installed a new format..I have been accessing and ordering for 2 years and I have no way to track my order or place an additional order. Called Customer Service and they couldn’t help. I have been totally blocked from the site. Look forward to your reply and help. Kind Regards, Cath Ckismet7@redacted
Complete guide to troubleshoot Stop & Shop app on iOS and Android devices. Solve all Stop & Shop app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Stop & Shop Supermarket Company, developers of Stop & Shop.
Contactless delivery keeps you and your family safe. • Or choose convenient curbside grocery pickup at your local store. • Spend less time in the store by planning ahead with digital coupons and our weekly ad. • Sign in to access your Stop & Shop® Card any time. • Redeem points for fuel and grocery savings and special partner offers. • Shop coupons, your local weekly ad, specials and much more right from StopShop . • Save it all to your account and automatically redeem. • Sign in to access your Stop & Shop® card and save it to your phone's wallet. Scan the digital card in store to use your clipped coupons and rewards. • Experience the enhanced Deli Order Ahead — stop waiting in game-day Deli lines. We've enhanced our digital grocery shopping experience to help keep your family safe and comfortable. • Order your in-store favorites for home delivery. The best of online and in-store shopping — Stop & Shop® is here for you now more than ever. Your satisfaction is our #1. Our family always takes care of your family like our own.