Stop & Shop Status

I've signed up a few times with help from store managers and I don't recieve all coupons or am not recognized for digital coupons, so I leave store and go to wholefoods, very frustrating

The online order won't let me place an order. I have a time selected and a payment method selected, but it just says "Error" when I try to place it.

My stop and shop scan it app is not working. Recently the app opens up and starts up fine, it connects to the store's wifi and begins the shopping session. It even allows me to add a few items, then after a few minutes it crashes. I'm able to restart it, then it sometimes allows me to add items, other times it crashes again. The app seems very unstable, obviously this is not a good user experience. Do you have a fix for this problem?

I am unable to add items to my cart. When I click on an item to be added this error message pops up. Restricted item. Limit of 4 retail units of beer & liquor per order. I was trying to buy apples. No matter what items I tried to add, the same thing happened. I contacted customer service. I was told to clear cookies and cache, which should solve the problem. It did not. I did find that I could add as many items to my cart that I wanted, when I was not logged in. When I login again, those items are not added to my cart. After spending about an hour on the phone with customer service, I am not sure what to do. I did send them an email detailing what I just said. I thought it was a website problem. Turns out it was just me. The first time I called customer service, I waited on hold for 24 minutes, finally spoke to someone who said she would connect me to the correct agent, and I was disconnected. It has been a bad day. I don't think they care at all.

the grocery list does not save items

Blocked from site

It keeps saying “we don’t deliver” when I’m just trying to find coupons when I shop in store and the delivery won’t go back to in store and keeps saying “19460”

getting error on cell phone and computer "an error occurred while loading cms data" for a few days now

When I open the app I get this message: an error occurred when loading cms data.

App stuck on page... PLAN YOUR NEXT PICK UP.... I can't get back to a home page to get to my coupons or load coupons

For the 2nd week in a row I can’t download digital coupons. What good are they if you try to get them and the app tells you they’re aren’t any at this time when the weekly ad clearly says there are?

3/24/2023 Can't access digital coupons to download all day ! Store should give the digital price when this happens !

Every time I try and open the app to use it I get "an error occurred while loading cms data."

Stop and shop app 1. Won't let me log in, 2. after only a minute says session expired. It won't let me use it?

App is frozen on phone and locks up on computer too as soon as I sign in. I followed the instructions to force stop and clear cache; can't "update" so uninstalled, restarted my phone, and reinstalled. That was a waste of time! As soon as I logged in, the whole system froze again. I have about 300 points I can't use for gas. I was going to open a new account but others' comments suggest that will crash too. The main reason I go to Stop & Shop is to accrue points for discounts on gas. Looks like I'll change stores.

App is frozen on phone and locks up on computer too as soon as I sign in. I have about 300 points I can't use for gas. I was going to open a new account but others' comments suggest that will crash too. The main reason I go to Stop & Shop is to accrue points for discounts on gas. Looks like I'll change stores.

After an I.D. puzzle appears and I move arrow, account was locked and said there is a "bot" on this network.

Got a new card.Will not load digital coupons.Have to be loaded manually by person at register as raincheck.

I made a whole list & was trying to put in the order & screen went blank

cannot check out for hours

I set up account. and every time I try to log in says invalid e-mail. I'm frustrated! Missing out on coupons and gas points. No problems until had to create an account. Help us please. The people at Stop and shop are great!

App and website won’t allow me to toggle on/off switch for substitutions in my cart

Every time I click check out the screen goes blank in the app or web browser

After signing in, the site locks up

Been trying to use the Stop&Shop app to clip coupons, get my reward points, etc, etc but it’s NOT allowing me to sign in..This has been a major problem for over a month and a half…I call and can’t get a live person on the phone..It keeps saying there’s no person before me, but they never answer!!

App not working. "Error loading cms data."

The app is broken. It doesn’t allow log in. You can only log in using a web browser. The app is nonfunctional and has been for weeks. Meanwhile, stop and shop is making $$$$ because people who use the app can’t clip coupons, and there is no message on the app saying it is not working. It’s 2022 and this company can’t figure out why the app rejects all log in info.

For past couple of weeks, The stop and shop app will not let me login with my credentials. It’s definitely an issue with the app as i can log on directly to the website. They know, and don’t care. Hard enough to have to add stuff online in order to get a sale price, now they have ruined the app we need to get sale prices. Ugh

Unable to access my card Message says An error occured loading cams data

I can’t change my store. I select a new location for in store but it goes back to the old location.