Gmail app not working? crashes or has problems?

Gmail Status

Published by Google LLC on 2023-12-13

The official Gmail app brings the best of Gmail to your iPhone or iPad with
robust security, real-time notifications, multiple account support, and search
that works across all your mail. With the Gmail app, you can: • Make Gmail
your default email app on iOS • Automatically block more than 99.

I have a problem with Gmail

Are you having issues? Select the issue you are having below and provide feedback to Gmail.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By Bishal Basfor 1 year ago

Tera box login fail

By ELISSAVET MARGIETI 1 year ago

Error: app_not_configured_for_user

By Randy S Campbell 1 year ago

The Frame will not accept my wifi..... The wifi is strong but immediately goes to "disabled" when I try to connect it...

By Katie 1 year ago

The app is totally unusable. It won't load anything, no longer gives me email notifications and support for Gmail is impossible to get to. I cleared cache and still nothing. The only way I can get anything to work is by using Gmail in my phones web browser which is just stupid.

By Ronald 2 years ago

I bought a new iPhone 13 Pro, and when I opened Gmail app it asked me to enter my email addresses. However, nothing happened when I touched the screen to begin the process. I deleted the app and reinstalled it, and restarted my phone, but got same problem. After tapping the screen repeatedly on the page with email providers, eventually I got the next screen, but the touch screen again failed to work. I‘m going to wait and try again. Hopefully it’s a known issue and it’ll be fixed.

Common dislikes about Gmail app

- No ability to select all to delete mass emails

- Updates don't happen automatically even with automatic updates turned off

- Google doesn't care if users are frustrated

Have a Problem with Gmail - Email by Google? Report Issue

Common Gmail Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gmail app on iOS and Android devices. Solve all Gmail app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gmail iPhone Issues and Solutions

Gmail iOS app crashes, not working, errors
Gmail iOS app network issues
Gmail on iOS has black/white screen

Gmail Android App Issues and Solutions

Gmail has errors/crashing/not working
Gmail server network connectivity issues
Gmail has black screen

Gmail iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gmail app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gmail app crashes or not working on Iphone (iOS):

Close and restart the Gmail app on iPhone
Update Gmail app to the Latest Version for iOS
Uninstall and reinstall Gmail iPhone app
Update your iPhone to the latest iOS version

Fix Gmail on iPhone unable to connect to server/internet connection issues::

To resolve Gmail network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gmail black/white screen (blank screen) on iPhone:

Follow the Gmail iOS app troubleshooting guide Here →

Gmail Android App Issues and Solutions

Fix Gmail not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gmail app issues:

Force Stop the Gmail App
1. On android, goto "Settings" » click Gmail app. » click "Force Stop".

Update Gmail to the latest version on PlayStore

Clear Gmail App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gmail app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gmail.

Fix Gmail unable to contact server/ Gmail internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gmail » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gmail » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gmail on android.

Solve Gmail black/white screens issue on Android:

Follow the Gmail android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Gmail.

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Gmail Website

76.92% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website

About this app

The official this app app brings the best of this app to your iPhone or iPad with robust security, real-time notifications, multiple account support, and search that works across all your mail. • Automatically block more than 99. this app is part of Google Workspace, allowing you and your team to easily connect, create, and collaborate. • Stay safe. Our machine learning models block more than 99.