GoCanvas - Business Forms Reviews

Decent app, but buggy. Everything costs extra, less, if you share. Admittedly I haven’t created a lot of forms because of the issues, But forms are good overall, just not ideal. They come out too lengthy. Entry is easy, except pictures, albeit not difficult. Customer service has been rude. Emails received are written incorrectly. All my computers/tablets/phones run the current OS yet I receive an email that reads I’m the problem and need to update! 😳 Past interactions with CS is as if I’m putting them out and interrupting their day..for their errors... and now the most recent, my card works, but they state they’ve sent me previous emails and this is their final! Yea, ok...they must be some angry people over there, management should lighten up or straighten them up...

I did all my inspections on paper before, now I’m able to email the report in real time directly to the supervisors and they can fix the problems ASAP. Also liability wise it is a track record to show I let them know of the issues. The Team at this app also reaches out to make sure I’m still doing ok 3 months after I started my subscription.

Moving our inspections from paper to apps was a very scary idea. The thought of having no paper to touch was only slightly less scary than the thought of us having to build an app as none of us are computer programmers. A year into it we love it. Actually we loved it from day one. This is the only way to go....this app

They raise your rates almost every year because they add random services that most people do not even use. They add these “services” just so they can make it seem like they are doing something special just to have another reason to raise rates. We have never used any of these special services, we use the basic proposal log & that is all. They do not offer a basic plan for this stuff, they are wanting to charge the same $65 a month fee regardless of what you use. I started out paying $20 a month now it’s 3 times higher!

I use this app for the medical company I work for in NJ. I have transformed all their field forms into apps and now we received info up to the minute vs. weekly or monthly! App work offline which is a huge plus. The this app support team is amazing. Theresa, Kareem and Jason always have an answer and no is not in their vocabulary.

Drivers need to be able to drag and drop the order of their stops from within GoCanvas . What makes sense by the map (if dispatchers even bother putting the trip in order) a lot of times doesn’t on the ground. Example being receiving hours force you to make your last stop first.
Or a last minute add on gets put at the top of the list, but it goes in the middle of the route.

Also GoCanvas orders stops like a computer orders files. This throws things out of whack when dispatch does take the time to order the trip. Example: I have stops 1-14. GoCanvas will order it 1, 10-14, 2-9. It is expecting stop 1-9 to be listed as 01-09.

Again this would not be an issue if the user can drag and drop trip orders.

If you’re looking to create an app that you, and/or your employees, can use to provide reports to clients then this is it! Stop looking, start creating, start benefitting from the satisfied clients you can start servicing!

I’m literally in tears as I write this, I tried over 5x to submit my report and it has crashed each & every time upon submission; I’ll get to the very end just for something to happen where it crashes and doesn’t save my report and I have to redo it. Why? I tied to contact their support yet it’s an endless wait time via phone, tried several times via email to no avail; please fix these issues.

I love GoCanvas it has really help me with creating waivers, consent forms, and recurring credit card authorization forms for my small business. The look of GoCanvas is very clean and professional And super easy for my clients to use. Thank you this app!

Go an as has made my process of signing in and collecting signatures completely paperless and instant. The team is very responsive and willing to work with us. Great product and great people!

Where’s the integration with contacts in my phone? Please tell me I missed something. My customer list is in my phone. And I’m supposed to retype their name and address again each document? Nope. Please tell me I just missed it and GoCanvas can use contacts because I could use this.

Going on three years using Canvas with custom forms and .pdfs for our Motorcoach operation. The Canvas goes above and beyond every time. Paperless trip reports are indispensable now.

Fairly easy to use very, good efficient app for our type of business.

The “CEO” should stop wasting money in making stupid videos and start working on a search bar for the history page.. or people is going to switch soon to. After you do that! do a video advertising the search bar. You’ll do much better... as if now.. GoCanvas is worthless.!

So far day 1 using GoCanvas , saves one from all the paper work.

The new invoice system they designed for me is awesome!! Makes life easier.

GoCanvas constantly logs you out and forces you to log back in and then go back through the steps to get to where you were before it logged you out. GoCanvas is required at work so I use it all day. It’s counter intuitive. Simply maddening. Fix yourself.

Why does this app not have the option to clear all saved remembered lines of a form?this makes my report writing much more annoying. I want a setting option that clears all remembered lines for forms across GoCanvas

GoCanvas works great and is very versatile. The only thing it really needs is a way to multi add images. This would be extremely helpful and time saving.

I use GoCanvas daily and am impressed with its functionality.

Easy to use and easy to set up

Sales people here use Tactics to lock you in to a long term contract without explaining your options. The service is sub par with app not syncing. Workflows are not reliable. Cannot keep a submission editable since it must be handed off person to person. Not what we thought it was for sure

I love GoCanvas , helps write tickets with ease .