Password Safe app not working? crashes or has problems?

Password Safe Status

Published by on 2023-11-16

◆ iPassSafe Protects Your Privacy ◆ > TOP SECURITY ○ Using iOS AES-256
encryption to automatically encrypt all your data as soon as it's stored in
iPassSafe by a Master Password that only you know ○ All data stored on your
device only (cloud is optional) ○ Self destruct option after 10 tries ○
Logout timer when inactive ○ Lock timer when using other App ○ Delete
clipboard (optional) ○ Strong Built-In Passwor.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 16 Comments

By Janet Houghton   1 year ago


After using face recognition for years the app has suddenly asked for my password - which I can't remember. I have tried 7 of my most used ones with no luck. I have EVERYTHING saved in this app - help please.... surely there is some way I can get into it without losing all the info.

By Branden Wilson   1 year ago


I have two issues with iPassSafe Pro. 1. I have 300 photos listed in an iPassSafe photo album on my iPad Pro. I cannot scroll through the thumbnails and the thumbnails are blurry. This is very frustrating when I have to swipe through 300 images one at a time. 2. when I try to sync my iPassSafe Database between my iPhone and iPad Pro I keep getting a Size Error message and cannot activate the database. Also very frustrating.

By נתן שטרק   1 year ago


לאחר כניסה לאפליקציה אין אפשרות לעדכן ולראות את הנתונים שהוזנו.

By dddDerrick   1 year ago


Problem has persisted for months! Apparently, Developer has no interest in addressing this problem. ^

By Richard Rees   1 year ago


Program After last iOS update the program opens then closes the window in about a second. I though if I updated would solve the problem. NO IT DID NOT!

By Ray   1 year ago


Developer: it’s time for you to fix the bug for the iPad version that numerous people have reported over several months! We are no longer able to open any entries on our iPad without it immediately “jumping” back to the Favorites page. Consequently, we can no longer view any passwords. This effectively destroys all information since we are no longer able to access it. I’ve attempted to contact support several times with no response. In its current state the product is worse than useless; it will actually block you from viewing your own personal data.

By Wilma   1 year ago


Cannot read my passwords because de pages close immediately

By Thomas Koehl   1 year ago


I’m having the same problem with the data page opening momentarily on my iPad then closing immediately. The same app on my iPhone is fine. Also, the iPhone and iPad are no longer synced no matter what I do! We need a fix asap or most of us will just change to another app!

By Dennis W   1 year ago


As several folk above, data pages open very briefly and then close rapidly, making data irretrievable. This defect makes a decent app useless.

By Jochen Arnold   1 year ago


On the iPad iPassSave has a problem. When opening an entry it closes immediately. You can‘t read or update the entry’s. Therefore you can’t use the iPassSafe app. The problem has been for quite awhile now.

By Dianne   1 year ago


On the iPad iPassSave has a problem. When opening an entry it closes immediately. You can‘t read or update the entry’s. Therefore you can’t use the iPassSafe app. The problem has been for quite awhile now. (iPadOS 15.7, iPassSafe V. 15.30, iPad Air) No problem on my iPhone.

By Viktor Szanto   1 year ago


iPassSafe closes immediately in iPad, can't get any details for weeks. On iPhone works, no problem.

By Kevin Berg   1 year ago


When I open on my iPad it opens to my favourites, when I go to open the screen slides back so I can’t read it to find password. It seemed to happen on last app update.

By Mac   1 year ago


On the iPad iPassSave has a problem. When opening an entry it will be closed immediately. You can‘t read or update the entry’s. Therefore you can’t use the iPassSafe anymore. The problem exists since weeks. No reaction or answer from support. (iPadOS 15.7, iPassSafe V. 15.20 & 15.30, iPad Air and iPad Pro) On iPhone this problem didn’t exist.

By Pat Collins   1 year ago


When I try to open a website which contains the password, the website closes immediately. I can’t get any details of my passwords or other info. This has happened on a number of occasions recently. Please help.

By Robert Ward   1 year ago


Touch website, page comes on then immediately closes.


Common dislikes about Password Safe app

- Passwords and access codes can be forgotten or confused

- Security software mandates new passwords periodically

- All information is deleted when a new passcode is entered

- iOS 15.1 update wiped out all data from the app

- No response from tech-support



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Developer: Robert Ehrhardt

E-Mail: [email protected]

Website: Visit Password Safe Website

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Developer: Jeff Harris

E-Mail: [email protected]

Website: Visit Jeff Harris Website



About this app

Backup is not done automatically, the user is responsible for such a backup (IDB file) using features (iCloud, Dropbox, email, FTP ... ) exists in iPassSafe to avoid loss of data when device is lost, damaged or any other reason, furthermore iPassSafe is NOT providing any direct cloud service, password retrieval, or backup service for security reason (all data stored on your device only! ), user need to decide where to do the backup (iCloud, user's private Dropbox account, user's diskonkey using FTP, or user's email ... ), the user is also responsible for this backup safety. 3. 4. 5.  ○ 5 Sync options: iCloud, FTP, AirDrop (Files, Dropbox, iOS devices ... ○ Icons pulled in from any of your websites automatically ! iPassSafe is available on AppStore since early 2011 with more than 600,000 users worldwide, it delivers most comprehensive, user friendly and reliable solution to personal data security. without it , you will not be able to see your data. 2.  Incase you used in-app purchase to upgrade app (unlimited records + backup support), and you want to use it on your other iOS devices please goto "settings" on your new device iPassSafe free app and select "restore purchase" on new device to restore it without any additional cost. 6.  App is free but it offers In-App purchase for backup (iCloud, dropbox, FTP , Email, AirDrop) activation/restore and unlimited records adding.  "I have been using PasswordSafe for years now to keep all my passwords and sensitive information,and have found it easy to use and would not hesitate to recommend it". 



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