SecureSafe Password Manager Status
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problems reported in the last 24 hours
Summary of SecureSafe Password Manager Problems 😠👌🔥
- Limited to 50 passwords on free version
- In-app purchases not mentioned in description page
- Logs out for inactivity
- Crashes over and over
- Multiple error messages
- Sneaky about in-app purchase costs
- Could access your information once you write it in
19 Reported Issues: 😵🆘🛟🚨📢
While attempting to login via the app on an iphone 14 Pro I often get "Login error. A security measure has been activated. Please log in with the web version to verify your account." Then I have to struggle with picture text that must be entered.
I am having problems logging in to my Securesafe App. I have the 36 digit recovery code and have followed the instructions to log in with this code. The code is accepted and prompts you to re-entre the new password twice, but then when trying to log in with new password, the 'error has occured' still continues to show. I've tried it on Apple and Android but I cannot log in.
My securesafe desktop on windows 10 freezes after loading even loading as administrator.
iPhone 14 pro app and website connection issues. I never receive SMS text code.
I cannot login to my Securesafe anymore. I only see the following number: Reference: 8ab8919db251c5d9ef8dabbfafb4ce7a What should I do?
Secure safe giving error message at log-in (not allowing me to log in) consistently and showing intermittent error message while trying to edit existing passwords
I switched from an iPhone 12 to an iPhone 14. Now, I'm having serious problems logging into SECURE SAFE with regular login. I cannot use the FACE ID to open the app. Something is wrong. I keep receiving "an error has occurred. Please try again!"
For the past three days I cannot access SecureSafe through the app on my iphone. Started with faceid not being accepted but nor did it accept a manual input of my password (and yes i do make sure its on the right case). Using the macbook app or any browser on any other computer is fine. Ive deleted the app twice and reinstalled. I've changed the password twice. Same issue. Still works on any pc or macbook just not via the iphone app. Driving me crazy as 99% of the time its the iphone app i need. Have reported to support but so far unresolved and now they've gone quiet. Very disappointed as Ive used Securesafe without issue for years. Must be some bug in the app?
App not working. States something wrong with my internet. My internet is fine. Able to connect via browser but ios app not working
Everytime I try to log in I get a message that there is a problem with connectivity. I check the status page and everything looks ok. I exit the app and try again to no avail…same message appears. My internet connection is working fine. What’s going on?
Message states pw’s cannot be synchronized
After logging in I receive the message: "Synchronisation failed Your passwords could not be synchronised Ok" Please advise how to fix this problem
My Secursafe app will no longer save my Username on my new Samsung S20 phone
When I log in the message says there's an error but no reason why
For 2 days, l have been unable to change any passwords. Getting message that must login without internet connection and am unable to do so. I can see all of my passwords but am unable to change them.
I can’t synchronize my passwords from my devices.
Login error , Não estou conseguindo me logar , fica com a informação de problemas com a internet , porém está tudo ok ! Já reinstalei e continuo com problema só h vc obrigo acessar ofline
Refer to my previous report hour an hour ago. After I changed the location of the SIMM card, it worked only once. Then it crashed again just about 10 seconds after displaying the login screen. i.e. without entering anything. After several attempts, I was able to log in one more time. That is , in most cases, it crashes around 10 seconds after displaying the login screen.
Problem: The app crashed while entering the user name. It crashed after entering a few characters (it varied). This happened after I switched from a Samsung J7 to a Vivo Y33S. (OS Android 11) The problem could not be resolved by reinstalling the app nor by clearing the data (both storage and cache) Solution: Vivo Y33S can accept 2 SIMM cards. The SIMM card was in slot 2 when the crash occurred. After moving the SIMM card to slot 1, the app works.
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Common SecureSafe Password Manager Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot SecureSafe Password Manager app on iOS and Android devices. Solve all SecureSafe Password Manager app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DSwiss Ltd., developers of SecureSafe Password Manager.
Also enjoy offline access to your PINs, PUK etc. when saved in the password manager. • File safe: Store and edit all of your important files in your digital safe and access them anywhere, anytime. • Data Inheritance: With the help of data inheritance, you ensure that family members or business partners can access important data such as passwords, PINs or insurance policies should you be involved in an emergency or pass away unexpectedly (this feature must be activated via our web application). • SecureViewer: With the integrated SecureViewer feature, you can open and read PDF files without leaving a digital trace on the device used. The service is unique because of its strong double encryption, triple data storage and zero knowledge architecture, which ensures you the very highest level of privacy protection. • No one but you can decrypt and access your data – not even our employees (including programmers). • All data transferred between your device and SecureSafe is sent via HTTPS. • Passwords are encrypted additionally for maximum security. • Multiple layers of data security in Swiss high security data centres, one of which is located in a former military bunker. • Password manager: With the free version of SecureSafe, you can store up to 50 unique passwords. Email with no attachments are saved as text documents. • SecureSend: Thanks to SecureSend, you can encrypt and send up to 2 GB large files to any recipient of your choice (recipient does not need SecureSafe to download file). • SecureCapture: The integrated upload function allows you to use your phone to take a photo and save it directly to your safe. This feature is helpful if you need to view sensitive information while using a public WLAN (for example at the airport or in a hotel). • Mail-In: Mail-In is an email inbox, which is integrated directly in your SecureSafe. SecureSafe is a multiple award winning online storage solution with an integrated password manager. When you send emails to your unique SecureSafe address, all attached files will be saved directly in your safe. Simply use the integrated password generator to help you create strong passwords. SecureSafe is winning thousands of new customers every week. SecureSafe possesses 2 app extensions: “Camera Roll” and “Autofill”. Thanks to the two extensions, you can upload pictures directly into SecureSafe using SecureSafePasswordManager “Photos”, and automatically copy passwords/user names into the appropriate login fields.
