SecureSafe Password Manager Status

I am having problems logging in to my Securesafe App. I have the 36 digit recovery code and have followed the instructions to log in with this code. The code is accepted and prompts you to re-entre the new password twice, but then when trying to log in with new password, the 'error has occured' still continues to show. I've tried it on Apple and Android but I cannot log in.

My securesafe desktop on windows 10 freezes after loading even loading as administrator.

iPhone 14 pro app and website connection issues. I never receive SMS text code.

I cannot login to my Securesafe anymore. I only see the following number: Reference: 8ab8919db251c5d9ef8dabbfafb4ce7a What should I do?

Secure safe giving error message at log-in (not allowing me to log in) consistently and showing intermittent error message while trying to edit existing passwords

I switched from an iPhone 12 to an iPhone 14. Now, I'm having serious problems logging into SECURE SAFE with regular login. I cannot use the FACE ID to open the app. Something is wrong. I keep receiving "an error has occurred. Please try again!"

For the past three days I cannot access SecureSafe through the app on my iphone. Started with faceid not being accepted but nor did it accept a manual input of my password (and yes i do make sure its on the right case). Using the macbook app or any browser on any other computer is fine. Ive deleted the app twice and reinstalled. I've changed the password twice. Same issue. Still works on any pc or macbook just not via the iphone app. Driving me crazy as 99% of the time its the iphone app i need. Have reported to support but so far unresolved and now they've gone quiet. Very disappointed as Ive used Securesafe without issue for years. Must be some bug in the app?

App not working. States something wrong with my internet. My internet is fine. Able to connect via browser but ios app not working

Everytime I try to log in I get a message that there is a problem with connectivity. I check the status page and everything looks ok. I exit the app and try again to no avail…same message appears. My internet connection is working fine. What’s going on?

Message states pw’s cannot be synchronized

After logging in I receive the message: "Synchronisation failed Your passwords could not be synchronised Ok" Please advise how to fix this problem

My Secursafe app will no longer save my Username on my new Samsung S20 phone

When I log in the message says there's an error but no reason why

For 2 days, l have been unable to change any passwords. Getting message that must login without internet connection and am unable to do so. I can see all of my passwords but am unable to change them.

I can’t synchronize my passwords from my devices.

Login error , Não estou conseguindo me logar , fica com a informação de problemas com a internet , porém está tudo ok ! Já reinstalei e continuo com problema só h vc obrigo acessar ofline

Refer to my previous report hour an hour ago. After I changed the location of the SIMM card, it worked only once. Then it crashed again just about 10 seconds after displaying the login screen. i.e. without entering anything. After several attempts, I was able to log in one more time. That is , in most cases, it crashes around 10 seconds after displaying the login screen.

Problem: The app crashed while entering the user name. It crashed after entering a few characters (it varied). This happened after I switched from a Samsung J7 to a Vivo Y33S. (OS Android 11) The problem could not be resolved by reinstalling the app nor by clearing the data (both storage and cache) Solution: Vivo Y33S can accept 2 SIMM cards. The SIMM card was in slot 2 when the crash occurred. After moving the SIMM card to slot 1, the app works.