ParentVUE Reviews

Update: When are you going to make it possible to copy your child’s other parent (often located in a separate household) on emails? These families number in the millions. You and the school systems are operating off 1950’s assumptions about the US population. You aren’t meeting the needs of today’s families!

The ONLY thing ParentVUE does decently is show me my son’s grades. Our district has deemed that we MUST use it in order to communicate with teachers. But the email portion doesn’t work on my iPhone, I can’t copy my son’s father on any communication, and the website doesn’t even work in my phone. So after work, between making dinner for my family,’helping with homework, and doing necessary chores such as laundry, I have to make time to sit down at my laptop to log in. What are parents who can’t afford a computer supposed to do?? We live in a very poor district, one of the worst in the country, and there are so many families who can’t afford a home computer. For the first three weeks of school this year, the school didn’t even KNOW we had to use this app, so important emails went unanswered. Why on earth would anyone want to use an app that blocks parent-teacher communication instead of facilitating it?

I have been a software engineer for over 20 years and I have NEVER experience an application that has as many bugs, incomplete, and non-functioning features as this one. This company seriously needs to review its Software Delivery Lifecycle. Tonight alone I have received no less than 30 notifications that I have a new message in this app, yet when I login and check, there are ZERO new messages. Bonus feature...when I click the back button from my Inbox, ParentVUE goes completely haywire and drills all the way down to the first email in my inbox. I tried deleting an old message in my inbox and finally gave up because every time I tried, ParentVUE crashed. First day of school and neither of our kids could login to get the message from their teachers on what to do.
Seriously considering writing my own app and selling it to the school district for I’m sure the ridiculous price they charged for this total piece of junk. You really should be ashamed for releasing something of this quality to students and parents.

It is not intuitive where to go find notes from the teacher. I have two children at the same school and notes from one child’s teacher show up as a message under the other child.

Trying to read a message from 9/11 from the teachers shows that after I am done reading, the envelope closed as if it is another new message and the notification remains in ParentVUE but I am not receiving notifications outside of ParentVUE . It took many clicks to figure out even where to go to get to the message. The message shows up under one of the children but I have to click on messages to read it, if you click on your child, there is no way to get to the message.

I do not understand all these “not due” entries placed in ParentVUE for assignments, it seems our children’s school has decided to treat it as an interim grade book rather than specific grades for each actual assignment/test our child takes.

For such and important tool for communication with parents and schools it is probably the worst I’ve seen. Checking and sending messages are slow on a good day. Attachment take a long time to load if they don’t throw an error. Sending an email has less than a 50% chance of sending without some cryptic error popping up. Screens regularly show up with missing options. Having more than one student produces one notification per student even if the message is only sent to one student. Some teachers are moving to other tools that send text messages instead. Can’t imagine the aggravation that teaches have with a product that never seems to get better.

ParentVUE works mostly for checking grades and attendance, etc.. but it has NO option to print the transcript that it displays. I thought I must be missing something here, but after calling the school, they said it doesn’t print. I have to log into the web version on a computer (I found I can use the web from my iPhone too) but why leave out such a basic but very useful option??? C’mon you can do better. Please fix this issue.

ParentVUE keeps me informed. I can check my child’s grades, assignments, etc. The only thing that I noticed that needs an update is that when I click to email a teacher, sometimes it opens the email of the first period teacher in my child’s schedule. Basically, if I’m not careful I can email the wrong teacher because for some reason sometimes it opens the 1st period teacher’s email instead of the 3rd or 5th period etc Please fix this. I learned this the hard way by emailing the wrong teacher.

ParentVUE is useless for anything beyond checking attendance at this point. The grades are not even up to date and you can’t even view messages or create a new message to communicate with the teachers. If you have more than one child then your message to one child’s teacher will have the other child’s name which causes confusion and there is no way to fix it. Please use a new developer for ParentVUE because whoever created this it’s trash. Parents rely on ParentVUE to stay up to date and in the know with what is going on in school.

I can’t believe my kid’s school is still using ParentVUE. It’s the WORST! There are so many glitches. I can’t easily communicate with the teachers because of the glitches. I don’t get notified when there’s a new email through ParentVUE . It’ll say I have “no messages” when I can clearly see that I have messages. I can’t update the email preferences. I can’t update anything actually. I’ve completely given up on ParentVUE and now email directly from my gmail account. I’m so glad my kid is switching schools next year and I’ll be done with this mess.

This is my first year using ParentVUE and every time I login it shows unread messages, but the messages have been read and opened by me numerous times. I can’t figure out how to mark them as read or delete them. I won’t know when there’s actually a new message for me to look at since the old ones keep showing up as new. It’s very annoying!

Useless on iPad (at least with up-to-date iOS). ParentVUE won’t rotate to landscape, which means I need to remove my device from its keyboard case. And even in portrait, ParentVUE doesn’t responsively fill the live area. For instance, I can’t compose an email because the compose button isn’t visible; nor can I scroll to make it visible—it’s simply offscreen. ParentVUE works better on my phone, but I don’t want to compose an email from my phone. Dysfunctional apps are bad, but necessary dysfunctional apps centering on your child’s education are awful.

It would be great to have the option to delete old messages in bulk rather than having to click on every email and individually delete. As a busy parent, I don’t have time for that. Also, after I read the events listed under my child’s name and picture, the continue to show as if they were never read. Please fix.

I have been using my parent portal login information & your site keeps telling me it’s incorrect. So, I tried to “forgot password” fix it & that’s not working either. I entered my email information to change the password & the email you sent was blank. There’s no information about changing anything.

I was able to use the StudentVUE for my kid & it worked fine. Logging onto my school’s portal site still works. Your this app just isn’t working. I am fed up with trying. 1⭐️

I previously used power school last year and i wasn’t real crazy about it but it didn’t glitch all the time like parent vue. I keep getting errors and trying to send a teacher an email first it picked the wrong teacher and then I tried twice again having to manually select the teacher it errors out when sending and there’s no trace of it in the sent box, drafts, or outbox. I’m very disappointed in its functionality.

I have 3 boys - (2) of them go to elementary school and the other one to High School, every time that I try to login to the high school page it pops a window for me to log in to the other kids if I skip it, it takes me back to the log in. And apparently it disables the account as well.

This is very overwhelming, and school never has an idea of what’s going on.
ParentVUE it doesn’t work if you have multiple students in different schools.

I do not get messages unless I opened ParentVUE , close it, then reopen. I cannot access half of my child’s info or grades because ParentVUE won’t load them. It automatically marks “missing” items as 50% penalty, but when the teacher admits to making a mistake on the grade, it doesn’t fix it. This seems like a headache for teachers as well as parents. I doubt we are seeing an accurate reflection of our kids’ efforts with this system.

This is one of the worst, buggiest apps I have ever been forced to deal with. My school district forces me to use this app to email teachers, but the email function is completely broken. The notifications are erratic and buggy, it’s not remotely intuitive, and is honestly just stressful. You’re better off logging into their website and forcing it to show you the desktop site on your phone. (Their mobile site is also trash.)

Our school system switched to this platform to keep parents updated...but it is incredibly buggy. Grades don’t show up. The “events” never go away, even after opening. When I tried to email one teacher, it kept giving me another teachers email. You can’t see the cursor in the email. This was supposed to make communication easier between the school, parents, and students...but nope! Needs a lot of improvement.

Once I realized you could click on my child’s photo, it brings up more options (like a menu button). I wish that was more clear. It took me a minute to figure that out, but once I did it became very helpful and efficient.

I need to use my this app app today, and it says it cannot connect to the server! I love ParentVUE because for families like mine with 2 working parents and involved kids, it’s hard to get things done within business hours. But today, on a Sunday, it is failing me! It says there was an update 2 weeks ago, does that update need tweaking? Pretty please??

I love ParentVUE to keep up with all my children's activity at school but why have a "report absence" option when you can't even select a reason so it won't let you proceed. That's frustrating.

ParentVUE is a great concept, but when looking at grades, you can’t see the full text of what they were graded on. Not helpful especially if your Child needs help in certain areas. Either Fix font or phones or wrap text.

Not a safe and secure app! I was literally given another child’s information and address plus picture. ParentVUE has them listed as my child ! No they are not my child but I now know where they live what they look like and their phone number. I’d hate to wonder how got my actual kiddos information! ParentVUE is scary! I am calling the school district ASAP!

I have no option to view my child’s schedule. It simply does not appear on the menu list. Is this intentional?!?

Just downloaded ParentVUE for PWCS in Virginia- already the application has crashed- did anyone even think test to see that if 2000 parents accessed it simultaneously that it would be able to handle the Load?? And do this BEFORE they chose that as their new mobile platform.......

The interface is horrible. Try to reply to a message and the keyboard never goes away. The ui is not properly
Formatted for iPhone XR and above (insincere the top cut out is not adhered to and you can’t find the send button).

No send button on reply to teacher messages. Generally
Makes ParentVUE useless for communication with school.

ParentVUE gives out random grades for the next trimester when it hasn’t even started! So it shows a D- in reading even though those grades were in the first trimester and a C- for social studies! I wouldn’t recommend ParentVUE to parents and teachers.

It is very difficult to compose an email on ParentVUE using an iPhone X Max. The buttons at the top of the screen are covered up by a something.

I was disappointed that you can adjust text size to read ParentVUE on a phone. Practically useless without this function.

The school uses ParentVUE for their grading system so I'm required to use it, however it only works if the teacher update their work. The email feature works great, if they respond.
The finger print only works on certain schools or phones - don't know since ParentVUE support is as lost as some of the homework that doesn't always come home.
It still allows me to be able to hold my children accountable for their own assignments as their education is my priority.

I’ve tried for 2 days to change my password and the email doesn’t work. There isn’t any content to update!!! So inconvenient!!!