The ParentVUE Mobile application helps parents stay informed and connected by
providing day-to-day insight into their child’s academic experience.
ParentVUE Mobile for the iPhone/iPod Touch works with the Synergy™ student
Listed below are our top recommendations on how to get in contact with ParentVUE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ParentVUE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Edupoint Educational Systems
It is not intuitive where to go find notes from the teacher. I have two children at the same school and notes from one child’s teacher show up as a message under the other child. Trying to read a message from 9/11 from the teachers shows that after I am done reading, the envelope closed as if it is another new message and the notification remains in the app but I am not receiving notifications outside of the app. It took many clicks to figure out even where to go to get to the message. The message shows up under one of the children but I have to click on messages to read it, if you click on your child, there is no way to get to the message. I do not understand all these “not due” entries placed in the app for assignments, it seems our children’s school has decided to treat it as an interim grade book rather than specific grades for each actual assignment/test our child takes.
The ONLY thing this app does decently is show me my son’s grades. Our district has deemed that we MUST use it in order to communicate with teachers. But the email portion doesn’t work on my iPhone, I can’t copy my son’s father on any communication, and the website doesn’t even work in my phone. So after work, between making dinner for my family,’helping with homework, and doing necessary chores such as laundry, I have to make time to sit down at my laptop to log in. What are parents who can’t afford a computer supposed to do?? We live in a very poor district, one of the worst in the country, and there are so many families who can’t afford a home computer. For the first three weeks of school this year, the school didn’t even KNOW we had to use parentvue, so important emails went unanswered. Why on earth would anyone want to use an app that blocks parent-teacher communication instead of facilitating it?
Our school system switched to this platform to keep parents updated...but it is incredibly buggy. Grades don’t show up. The “events” never go away, even after opening. When I tried to email one teacher, it kept giving me another teachers email. You can’t see the cursor in the email. This was supposed to make communication easier between the school, parents, and students...but nope! Needs a lot of improvement.
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