Contact Study com Support

by Tarajscott

Was very excited about this opportunity because everywhere I turn I’m getting money squeezed out of me for this process of getting my credentials. Our family isn’t poor but we don’t have all this money to dump into study material to ensure I pass my exam. Thought this would be a good chance for me to learn and practice. Was nice until I tried to take the practice exam and found out I could answer 1 question before being asked to subscribe! $299!!! Jesus! That’s more than it costs to actually take the test. Why is every book, app, and study guide so expensive! God forbid someone tries to succeed who doesn’t have endless amounts of money! Very disappointed!

by Kelly Mazoo

I really hate giving such a low rating but any app who has a broken link to cancel a subscription is a scam. I finally found a place to report a problem with the link and left this note: I actually really like the app and may have used it again if needed but if I can’t cancel cause the link won’t work then no way. That’s a crap way to keep someone from cancelling and will force me to dispute the charge with my credit card if I can’t cancel.

I was then sent an email saying they would cancel but also had this attached to it (direct copy from the email from ‘Maurice’):
‘We would appreciate civility on communications as a common courtesy for all parties. We will give consideration on this one but any further communication with horrible language and approach will be deleted and blocked. Thank you for your understanding.’

First they scam you with an inactive cancel system then they send an email insulting you. I liked the material and may have used it again for my kids if needed but NO WAY will I do it now. Using the word crap won’t even cause a g rated film to lose its rating.

by Kmenacho

I been taking classes for two weeks now, trying to finish so I douhave to pay much, but this is a set up. Write many emails trying to contact someone and when they answer with an email no one give the answer I ask for. Everyone give the same answer and don't really help with the questions Im concerned. When I ask for a call back 3 times never call back. I been talling them that I'm struggling with the course for two weeks and no support respond. THIS IS A SET UP. They take two weuto review a test, not even Harvard takes this long. It's a set up so you don't finish the class in one month, and keep paying the membership. I'm very disappointed, Im a mom with 3 kids with no money and time to loose. This is sad and unbelievable.