Are you having issues? Select the issue you are having below and provide feedback to The Guardian.
- The opinion pieces can be a bit left-leaning, and the reviewer would appreciate cogent opinions from the other side of the spectrum as well.
- The comments on political articles are less thoughtful than those in The Times.
- Some of the cartoons don't blow up properly for small-screen reading.
Stories will not open on my iPad Pro. I can get all the headlines on home page but no response when I click on one to read. It was fine a couple of hours ago. Have done all the rebooting stuff to no avail No problem with opening BBC news or other bank app
Problems with crosswords in app. Goes back to menu part way through doing a crossword. When I go back into the crossword my answers are lost. Says one answer is wrong when all answers are showing as correct.
My guardian home page is frozen. I am a paying user.
I cannot load the comments on my tablet
Have subscribed to Guardian online for years without problem. Recently it has become very slow to move from one article to the next. Is this a problem with the app or my ipad?
Guardian app closes every few minutes. My WiFi signal is good and tablet has plenty of storage and latest android updates. Frustrating- especially as it keeps erasing my crossword solutions.
If I touch a picture I get the picture on a black background but can't get back to the story. I have to restart the phone.
App won't load. I've cleared my cache and the app cache, and it just won't load. Whole main page is blank, and can't load anything from section menu. It's been like this for me since mid-morning.
Every article I access or am forwarded , crashes whilst I’m reading , can refresh but it does the same thing every time. My iPad is updated to iOS 12.5.5 could you give advice please? Thanks Julia
Every article I access or am forwarded , crashes whilst I’m reading , can refresh but it does the same thing every time. My iPad is updated to iOS 12.5.5 could you give advice please? Thanks Julia
I'm having problems with the app - it keeps disappearing when I'm reading the paper. When I click on loaded apps it is visible but when I select it it reloads and I have to go to the last item I was reading. I have a Motorola g 5g Plus with Android 11 - 4.19.125-perf+ #1 Mon May 2 11:09:32 CDT 2022
On my iPad (with updated software IOS 12.5.5) pages initially open, only to crash soon afterwards. Not so on my other Apple devices. Advice please.
Complete guide to troubleshoot The Guardian app on iOS and Android devices. Solve all The Guardian app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guardian News and Media Limited, developers of The Guardian.
Contact e-Mail: subscriptions@theguardian.com
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Developer: Guardian News & Media Ltd
This includes the auto-renewable subscription to the Premium App, and you will therefore not be able to share any subscription purchased via iTunes Store with family members. Please note - while Apple's Family Sharing feature can be used to share apps between up to six family members, it does not support the sharing of in-app purchases (as described in ). The Guardian App gives you access to award-winning journalism with live updates, sport & opinion. All content in the Guardian app is copyright Guardian News & Media 2018. All rights reserved. Explore stories, US headlines and content on a whole range of topics; from business to music, politics, recipes & much more. Premium subscriptions automatically renew on a monthly basis unless auto-renew is turned off at least 24-hours before the end of the current period. Access the full range of The Guardian journalism straight from your phone. Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period. Stay up to date with breaking news, sport & opinion wherever you are. 2. 3. If you choose to upgrade to the premium tier, your payment will be processed by Apple. Upgrade to the Premium App to support independent journalism. Plus, access our enhanced features for a better way to experience the news that matters. Enjoy audio, video and interactive content, as well as full-screen photo galleries. Upgrade by selecting ‘Support the Guardian’ from TheGuardian ’s navigation menu. You may turn off auto-renewal after purchase by going to your iTunes Account Settings. You can also fully customize your newsfeed, read comments on articles and share your own thoughts.