The Guardian app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
29.5%

Something else
27.3%

Crashes
15.9%

Connection
13.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Guardian Problems 🔥

- The opinion pieces can be a bit left-leaning, and the reviewer would appreciate cogent opinions from the other side of the spectrum as well.

- The comments on political articles are less thoughtful than those in The Times.

- Some of the cartoons don't blow up properly for small-screen reading.

📋 12 Reported Issues:

C
Christopher Cotter 2024-04-26

Stories will not open on my iPad Pro. I can get all the headlines on home page but no response when I click on one to read. It was fine a couple of hours ago. Have done all the rebooting stuff to no avail No problem with opening BBC news or other bank app

I
Ian 2024-02-20

Problems with crosswords in app. Goes back to menu part way through doing a crossword. When I go back into the crossword my answers are lost. Says one answer is wrong when all answers are showing as correct.

P
Pat Ellingham 2023-12-23

My guardian home page is frozen. I am a paying user.

S
Suzanne 2023-04-18

I cannot load the comments on my tablet

R
Rosa Brennan 2023-01-29

Have subscribed to Guardian online for years without problem. Recently it has become very slow to move from one article to the next. Is this a problem with the app or my ipad?

J
Janette Piggins 2023-01-09

Guardian app closes every few minutes. My WiFi signal is good and tablet has plenty of storage and latest android updates. Frustrating- especially as it keeps erasing my crossword solutions.

A
Andy 2022-09-01

If I touch a picture I get the picture on a black background but can't get back to the story. I have to restart the phone.

V
Virginia 2022-08-20

App won't load. I've cleared my cache and the app cache, and it just won't load. Whole main page is blank, and can't load anything from section menu. It's been like this for me since mid-morning.

J
Julia 2022-08-15

Every article I access or am forwarded , crashes whilst I’m reading , can refresh but it does the same thing every time. My iPad is updated to iOS 12.5.5 could you give advice please? Thanks Julia

J
Julia 2022-08-15

Every article I access or am forwarded , crashes whilst I’m reading , can refresh but it does the same thing every time. My iPad is updated to iOS 12.5.5 could you give advice please? Thanks Julia

S
Steve Towning 2022-08-01

I'm having problems with the app - it keeps disappearing when I'm reading the paper. When I click on loaded apps it is visible but when I select it it reloads and I have to go to the last item I was reading. I have a Motorola g 5g Plus with Android 11 - 4.19.125-perf+ #1 Mon May 2 11:09:32 CDT 2022

R
Richard Landau 2022-07-25

On my iPad (with updated software IOS 12.5.5) pages initially open, only to crash soon afterwards. Not so on my other Apple devices. Advice please.

Showing 1-12 of 12 reported issues:

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‼️ Outages Happening Right Now

  • Mar 20, 2025, 07:08 AM

    a user from Amsterdam, Netherlands reported problems with The Guardian : Connection

  • Mar 09, 2025, 07:03 PM

    a user from Royal Tunbridge Wells, United Kingdom reported problems with The Guardian : Account

  • Feb 15, 2025, 07:57 AM

    a user from Brighton, United Kingdom reported problems with The Guardian : Crashes

  • Feb 13, 2025, 05:33 AM

    a user from Greenwich, United Kingdom reported problems with The Guardian : Connection

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