Georgia's Own Credit Union Reviews

Georgia's Own Credit Union Reviews

Published by on 2024-06-13

🏷️ About: The Georgia's Own Credit Union Mobile Banking app provides you the ability to view your Georgia’s Own accounts quickly and securely whenever and wherever you are. Features include: • Check Account Balances • View Transaction History • View Pending Transactions • Make Quick Transfers • Branch and Surcharge-Free ATM Locator • 128-bit security Encryption • Now Including Mobile Deposit! • UPDATE: Now includin.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.1%

😎👌🔥 Positive experience
19.5%

🙄💅🫥 Neutral
14.4%

~ from Justuseapp.com NLP analysis of 47,180 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Has been loved for a long time

- Great relationship with staff

- Low rates

- Balance drops every time a payment is made



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Issues after every update

2022-06-20

I have had the credit union for 30 years and this is the worst app on my phone. It’s a shame you can’t give it a zero. Issues after every update. Unable to transfer funds within accounts. Been waiting for an update but nothing yet. It still has links to dead locations or the documents have moved. Nothing about GeorgiasOwnCreditUnion is intuitive. Don’t waste your memory down loading just use the website. Surely there’s a better vendor out there.

Great app!

2022-07-21

Very good layout, very well organized, needs the analytics feature!!! Georgia’s own website allows you to categorize the transactions, and it will analyze spending for you. If GeorgiasOwnCreditUnion could do that it would be the ultimate banking app of all time! Also need look into fixing the mobile deposit feature, mine never seems to work as good as I would like it too.

Decent almost there!

2022-08-22

Great app. Only issue is that the iOS widget says setup required and I believe the instructions are a little vague. Still have yet to get it to work correctly. Also one suggestion would be push notifications for withdrawals and deposits and little more of a description on how remote check deposit works. Keep up the great work, trust me, I know what you guys go through!

Mobile deposit

2022-09-23

EVERY TIME I make a deposit it wants me to flip the check even though I have it the correct way. No matter which way I have it it’ll tell me to flip the check. So then I have to go through the waiting process of it getting to the point where it allows me to do a manual photo and then I can take it and it’ll go through. The other major issue is a lot of times with the handwritten checks I get from customers, the mobile deposit will tell me that the amount on the check doesn’t match the amount I’m putting in even though it does

Almost amazing

2022-10-24

Love that GeorgiasOwnCreditUnion allows me to set alerts, pay bills and transfer between accounts. I only wish that you didn’t have to go back to the main screen to log out. If there were a log out button at the top or bottom of every page rather than hiding in the menu, that would be better for me. Otherwise, keep doing what your doing, GOCU!!

Great Enhancements

2022-11-25

GeorgiasOwnCreditUnion has had some great improvements since it was originally implemented. I love being able to search transactions using the amount. The ease of touch id to access GeorgiasOwnCreditUnion is a plus. The ability to launch bill pay in browser is an enhancement that is beneficial from the initial phase of GeorgiasOwnCreditUnion which isa step in the right direction. Keep the enhancements coming! It makes banking so much easier. I do enjoy using GeorgiasOwnCreditUnion .

Great app

2022-12-26

We are loyal Georgia's Own member that have kept our accounts while moving to Arizona and Florida. I can do most of anything with GeorgiasOwnCreditUnion . Deposits by camera is awesome. While I travel for work, I can use GeorgiasOwnCreditUnion for my business and personal financial services.

Ease of Access, Great Service

2023-01-27

I’ve been with GA’s Own several years now and even with GeorgiasOwnCreditUnion I feel quality and reassurance with the organization. I find it fairly easy to navigate within GeorgiasOwnCreditUnion and the design is easy to understand.

Mobile deposit

2023-02-28

I love that I’m able to take a picture at any given time of a check and deposit it. Because of my schedule I don’t have time to always go to the bank and at times it is closed.

Impossible to deposit checks

2023-03-29

GeorgiasOwnCreditUnion is useless for check deposits. It times out constantly while being used. If it doesn’t timeout, it displays authentication errors after the picture of the checks are taken. Takes an average of 10 tries to be successful. It is so aggravating.

Mr

2023-04-30

Sense I started using online service with Georgia’s Own. It quick and I can use it from home doing . It has all my banking need.
And special thanks to Mike and all associates in Fayetteville Georgia . All have good work ethics . Always make me feel special at that location. I left me license there , and Mike call me to pick up. 4 thumbs up 😀

Love the app but still buggy

2023-05-31

Have loved GeorgiasOwnCreditUnion for a long time, but I am disappointed that despite NEVER clicking the “remember by user ID” box, when I log out, my ID info is still displayed and the “remember” box is still somehow checked. Same issue on both my phone and iPad. This wasn’t occurring in earlier versions and should be fixed. As a matter of security (even though my phone and iPad are locked with passcodes) I do not keep user ID’s populated on login or logout screens on ANY banking apps. Please fix this!

Does what it needs to do

2023-07-02

GeorgiasOwnCreditUnion helps me do everything I need to do. Check balances, transfer, and messages with the bank. All of these tasks are easy.

The big banks should be embarrassed. I have an account with a much larger bank and their app isn’t anywhere near as easy to use.

Great service - Amazing Credit Union

2023-08-02

I have been a Georgia’s Own Credit Union member since the early 90’s (GA Telco). Most supportive and service friendly bank I’ve had to deal with. Thank you for always having more than one teller, unlike all the other banks I have to deal with when at work. Please keep up the great work. Merry Christmas and Happy New Year.

Wonderfully easy and great customer support

2023-09-03

I’ve always enjoyed GeorgiasOwnCreditUnion , but over time it has gotten even more user friendly. The accounts are easy to access and search for expenses and deposits. I love how simple it is to pay my car loan through direct transfers in GeorgiasOwnCreditUnion too. Overall a wonderful way to bank!

Great place to bank

2023-10-05

I have been using Georgia's own over 30 years. They have made GeorgiasOwnCreditUnion more user friendly and more innovative. I can do everything on line now, well pretty much. They have come a long way in my years of banking with them and they are still going. I miss going to the branch office and speaking to their friendly staff. I guess you could say "I'm a die heard". Simply love you.

Wesley Brasher-Loan Specialist

2023-11-05

Wes was a tremendous help with my opening of a new account. He was very honest, and committed to seeing my hopes of becoming debt free fall nothing short of reality. One on one attention, weighed the Pros/Cons, and ultimately helped me to secure a loan so that I was able to consolidate my debt. While having terrible credit is already bad in itself, securing a loan with a low interest rate was out of the question until I walked into Georgia’s Own! Couldn’t be anymore pleased!

App was great but recently became buggy

2023-12-07

I’ve used GeorgiasOwnCreditUnion for years with no problems. First problem- finger print stopped working. Every login says I haven’t logged in for a while, even though I log in every day. Now it is asking security questions and keeps telling me the answers are wrong. Hoping someone fixes this. Used to be so easy to check balance. My other banking apps are MUCH easier.

Passwords

2024-01-07

Georgia’s own continues to make changes but the one REALLY HELPFUL change they need to make would add a button that lets you see the password you typed in. A lot of companies allow you to see what you typed in then hide the password again. This would be helpful to keep people from getting locked out all the time. Please consider adding this feature on the login screen.

Awesome Banking

2024-02-08

From Georgia Telco to Georgia’s Own they are like family to my son and I. I’ve built a great relationship with the staff over the years and miss the familiar faces I use to know. From my auto finances to purchasing my home, I wouldn’t recommend any other financial institution due to their rates are the BEST!!! In my opinion banks are not the route to go for LOW RATES and to be able to see your balance drop every time you make a payment is even better.

Thanks Georgia’s Own

The Mathis Family

Only one issue when logging in

2024-11-17

I love GeorgiasOwnCreditUnion. The only issue I see is when logging in. When I go to type in my member number, I can't see what I'm typing; the keyboard bar covers the numbers I'm entering. I actually have to press "done" to lower the keyboard, and then press the keyboard AGAIN, to type in my member number *without* the keyboard blocking what I'm typing. I wish I could include a screenshot of what I'm describing. If you could fix this, I'd be so grateful! My phone is an iPhone 7. Thanks!

Love on-line banking!

2024-11-17

I resisted GeorgiasOwnCreditUnion for a while because I’m kind of old school. When I found out I could make mobile deposits on-line instead of having to drive to the bank, I had to give it a try! Ah...life is simpler now that I have GeorgiasOwnCreditUnion. So glad I decided to try something new!

Convient

2024-11-17

I am well pleased with GeorgiasOwnCreditUnion.
The only thing on my “wish list” is being able to print a copy of my cancelled check to submit to my Insurance company for reimbursement.

I live quite a distance from the nearest office and do all my banking electronically. Thanks for making my life easier.



Is Georgia s Own Credit Union Safe? 🤗🙏


Yes. Georgia's Own Credit Union is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 47,180 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Georgia s Own Credit Union Is 22.8/100.


Is Georgia s Own Credit Union Legit? 💯


Yes. Georgia's Own Credit Union is legit, but not 100% legit to us. This conclusion was arrived at by running over 47,180 Georgia's Own Credit Union User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Georgia s Own Credit Union Is 39.6/100..


Is Georgia's Own Credit Union not working? 🚨


Georgia's Own Credit Union works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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Features

The Georgia's Own Credit Union Mobile Banking app provides you the ability to view your Georgia’s Own accounts quickly and securely whenever and wherever you are.

Please note: this is an interim solution until the fully integrated mobile bill pay is complete.

• UPDATE: Now including an option to get to bill pay.

  Customer Service/Support
Developer:
Georgia's Own Credit Union

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