ASVZ Status

Last Updated on 2024-09-18 by Akademischer Sportverband Zürich

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

45.5%

Account

18.2%

Connection

18.2%

Not working

18.2%

problems reported in the last 24 hours

24 hour clock ⏰

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Common ASVZ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ASVZ app on iOS and Android devices. Solve all ASVZ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ASVZ iPhone Issues and Solutions

ASVZ iOS app crashes, not working, errors
ASVZ iOS app network issues
ASVZ on iOS has black/white screen

ASVZ Android App Issues and Solutions

ASVZ has errors/crashing/not working
ASVZ server network connectivity issues
ASVZ has black screen

ASVZ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ASVZ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ASVZ app crashes or not working on Iphone (iOS):

Close and restart the ASVZ app on iPhone
Update ASVZ app to the Latest Version for iOS
Uninstall and reinstall ASVZ iPhone app
Update your iPhone to the latest iOS version

Fix ASVZ on iPhone unable to connect to server/internet connection issues::

To resolve ASVZ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ASVZ black/white screen (blank screen) on iPhone:

Follow the ASVZ iOS app troubleshooting guide Here →

ASVZ Android App Issues and Solutions

Fix ASVZ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ASVZ app issues:

Force Stop the ASVZ App
1. On android, goto "Settings" » click ASVZ app. » click "Force Stop".

Update ASVZ to the latest version on PlayStore

Clear ASVZ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ASVZ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ASVZ.

Fix ASVZ unable to contact server/ ASVZ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ASVZ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ASVZ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ASVZ on android.

Solve ASVZ black/white screens issue on Android:

Follow the ASVZ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Akademischer Sportverband Zürich, developers of ASVZ.

About this app

Der Akademischer Sportverband Zürich (this app) bietet allen Hochschulangehörigen in Zürich ein attraktives und vielfältiges Sportangebot, in welchem es immer wieder Neues zu entdecken gibt und Bewährtes erhalten bleibt - for brain, body and soul. Die App zeigt dir zudem eine aktuelle Übersicht über das Sportangebot sowie einen Einblick in alle Sportarten, Anlagen und Events. Nach Einloggen mit deinem Profil schreibst du dich mit nur einem Klick für die Lektionen ein und schon bist du dabei. Die kostenlose this app-App ist dein persönlicher Zugang in die this app Sport Center, denn mittels QR-Code in der App checkst du vor Ort am Check-In-Terminal ein. Mittels Stern-Symbol favorisierst du Lektionen, Kurse/Lager etc. und stellst dir so deinen personalisierten Sportfahrplan auf der Startseite zusammen. Der this app ist nicht öffentlich.