Firstrade app not working? crashes or has problems?

Firstrade Status

Last Updated on 2024-12-18 by Firstrade Securities Inc.

I have a problem with Firstrade

Are you having issues? Select the issue you are having below and provide feedback to Firstrade.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Connection

55.6%

Not working

33.3%

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Firstrade Problems 😠👌🔥

- Negative first impression due to lack of understanding

- Network error causing app to not work

Have a Problem with Firstrade: Invest & Trade? Report Issue

Common Firstrade Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Firstrade app on iOS and Android devices. Solve all Firstrade app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Firstrade iPhone Issues and Solutions

Firstrade iOS app crashes, not working, errors
Firstrade iOS app network issues
Firstrade on iOS has black/white screen

Firstrade Android App Issues and Solutions

Firstrade has errors/crashing/not working
Firstrade server network connectivity issues
Firstrade has black screen

Firstrade iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Firstrade app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Firstrade app crashes or not working on Iphone (iOS):

Close and restart the Firstrade app on iPhone
Update Firstrade app to the Latest Version for iOS
Uninstall and reinstall Firstrade iPhone app
Update your iPhone to the latest iOS version

Fix Firstrade on iPhone unable to connect to server/internet connection issues::

To resolve Firstrade network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Firstrade black/white screen (blank screen) on iPhone:

Follow the Firstrade iOS app troubleshooting guide Here →

Firstrade Android App Issues and Solutions

Fix Firstrade not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Firstrade app issues:

Force Stop the Firstrade App
1. On android, goto "Settings" » click Firstrade app. » click "Force Stop".

Update Firstrade to the latest version on PlayStore

Clear Firstrade App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Firstrade app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Firstrade.

Fix Firstrade unable to contact server/ Firstrade internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Firstrade » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Firstrade » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Firstrade on android.

Solve Firstrade black/white screens issue on Android:

Follow the Firstrade android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Firstrade Securities Inc., developers of Firstrade.

About this app

Securities in your account are insured by SIPC for up to $500,000 (including $250,000 for claims for cash). this app Securities Inc. offers free trades for stocks/ETFs, options, mutual funds, and a mutual funds tracker via mobile app or online. Create an Individual Brokerage Account on this app to start your equities, mutual funds, stocks, securities, and cryptocurrency trading journey today! this app offers all the investment products you need, all commission-free - Invest in Stocks/ETFs, Options, Crypto, Mutual Funds, and Fixed Income. Securities products and services offered by this app Securities Inc. , Member FINRA/SIPC, are not insured by the FDIC and are subject to investment risk, including the possible loss of the principal invested. No content in the this app App shall be considered a recommendation or solicitation for the purchase or sale of securities, options or other investment products, and all information provided is for reference only. We protect your personal information through the use of advanced encryption and cybersecurity technologies. this app Securities, Inc. has been a member of the Securities and Exchange Commission (SEC), Securities Investor Protection Corporation (SIPC) and Financial Industry Regulatory Authority (FINRA) since 1985. Apex Crypto is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. Sign-up for a brokerage account & invest in a wide selection of asset types, including stocks/ETFs, options, and cryptocurrencies. Cryptocurrency execution and custody services are provided by Apex Crypto LLC (NMLS ID 1828849) through a software licensing agreement between Apex Crypto LLC and this app Crypto LLC. System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors. Apex Crypto is not a registered broker-dealer or a member of SIPC or FINRA. House all your investments under one roof and diversify your stocks, options & crypto investments. Cryptocurrencies are not securities and are not FDIC or SIPC insured. Cryptocurrency trading is provided by Apex Crypto LLC. Not all coins provided by Apex Crypto LLC are available to New York residents. Get free stocks when you open & fund a this app brokerage account and when you refer friends to this app.