Contact REI Co op Support
Company Name: Recreational Equipment, Inc
About: The REI shopping app is your on-the-go companion to shop the outdoor gear and
apparel you love.
Use our app to browse, check in-store availability, and buy
top-brand products for your outdoor pursuits.
REI Co op Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with REI Co-op – Shop Outdoor Gear. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact REI Co-op – Shop Outdoor Gear. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Recreational Equipment, Inc
Privacy & Terms:
https://help.rei.com/app/answers/detail/a_id/50#Your_California_Privacy_Rights
Read 3 Customer Service Reviews 😭😔💔
Cannot Make Purchases
by Ketorcim
I have been trying to make a purchase on this app for the past 2 hours with no success. First, I tried to use PayPal, I had gotten all of my information typed in & it needed me to verify my identity with one of those "recapture" tests where you select pictures related to the prompt, but once I had selected the pictures needed, the verify button simply wouldn't work, it wasn't even clickable, I refreshed the page & retried several times to no avail. After that I attempted to manually type in my card info, however after the annoying process of typing in all the numbers it gave me the prompt "Tender is not found" this process was repeated about 8 more times even after restarting the app. I am extremely frustrated and annoyed and I expected a better user interface from a company as renown and respectable as REI.
Still Defective
by Badgebffr
Never retains login. Not updated with Face ID technology either. Once logged in, errors abound. Layout is nice, cool that I can pick what store I’m closest to, but man is this rough to shop in! Can’t filter sales by brand. Can’t load more than 1 page. Maybe they should have made the developer work on Black Friday rather than giving them the day off. #optoutside should be reserved for folks who do their job well.
Previous: Naturally, on the last day of member coupon week, the app breaks and won't allow log-on or shopping cart additions. It's also giving bizarre errors saying I have no internet connection yet here I am, on the web, posting reviews! I thought it was bad enough that the app constantly forces log-ins, but this is ridiculous.
Frustrating
by Golf Bit
The last two times I’ve tried to use the app to buy things on my phone, it has failed to work properly. The time before I had to call in and place my order Over the phone which consisted of six or seven things that required me to give item numbers and sizes then go through all my credit card information address etc. This time I was simply trying to buy shoes and the app wouldn’t confirm the purchase at the end. The very last step just wouldn’t show up. If I am going to pay more for items that I can buy at other stores online, I should at least expect to have a good app to work with. I’m not calling in to buy the shoes this time.
Have a Problem with REI Co-op – Shop Outdoor Gear? Report Issue
Why should I report an Issue with REI Co-op – Shop Outdoor Gear?
- Pulling issues faced by users like you is a good way to draw attention of REI Co-op – Shop Outdoor Gear to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a REI Co-op – Shop Outdoor Gear customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using REI Co-op – Shop Outdoor Gear.
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