PREP（プレップ） app not working? crashes or has problems?

PREP（プレップ） Status

Published by RC Solution Co. on 2024-01-30

PREP is currently available in Japanese only. If you have Yurekuru Call and
prefer English, we recommend keeping your current version.

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Common dislikes about PREP（プレップ） app

- Does not use location services built into iPhone

- Latest update created problems with notifications and display

- Alerts for every quake of any size from anywhere in Japan

- Alert settings do not save, leading to constant notifications

- Push notifications may not work properly

Have a Problem with PREP（プレップ） - 総合防災アプリ? Report Issue

Common PREP（プレップ） Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PREP（プレップ） app on iOS and Android devices. Solve all PREP（プレップ） app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PREP（プレップ） iPhone Issues and Solutions

PREP（プレップ） iOS app crashes, not working, errors
PREP（プレップ） iOS app network issues
PREP（プレップ） on iOS has black/white screen

PREP（プレップ） Android App Issues and Solutions

PREP（プレップ） has errors/crashing/not working
PREP（プレップ） server network connectivity issues
PREP（プレップ） has black screen

PREP（プレップ） iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PREP（プレップ） app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PREP（プレップ） app crashes or not working on Iphone (iOS):

Close and restart the PREP（プレップ） app on iPhone
Update PREP（プレップ） app to the Latest Version for iOS
Uninstall and reinstall PREP（プレップ） iPhone app
Update your iPhone to the latest iOS version

Fix PREP（プレップ） on iPhone unable to connect to server/internet connection issues::

To resolve PREP（プレップ） network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PREP（プレップ） black/white screen (blank screen) on iPhone:

Follow the PREP（プレップ） iOS app troubleshooting guide Here →

PREP（プレップ） Android App Issues and Solutions

Fix PREP（プレップ） not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PREP（プレップ） app issues:

Force Stop the PREP（プレップ） App
1. On android, goto "Settings" » click PREP（プレップ） app. » click "Force Stop".

Update PREP（プレップ） to the latest version on PlayStore

Clear PREP（プレップ） App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PREP（プレップ） app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PREP（プレップ）.

Fix PREP（プレップ） unable to contact server/ PREP（プレップ） internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PREP（プレップ） » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PREP（プレップ） » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PREP（プレップ） on android.

Solve PREP（プレップ） black/white screens issue on Android:

Follow the PREP（プレップ） android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RC Solution Co., developers of PREP（プレップ）.

11.43% Contact Match

Developer: RC Solution Co.

E-Mail: [email protected]

Website: Visit PREP（プレップ） Website

About this app

If you have Yurekuru Call and prefer English, we recommend keeping your current version. PREP is currently available in Japanese only. Thank you for your patience and we are working hard to support English as soon as possible.