CVS Pharmacy Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CVS Pharmacy. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CVS Pharmacy. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CVS Pharmacy
Read 10 Customer Service Reviews 😭😔💔
The people at CVS pharmacy in Paris Texas (Lamar Street) are the rudest! Can never get a script filled in a timely manner and they will just hang up on you if you call. Either they are inept at their jobs or understaffed! This needs to be addressed by corporate because I have as of yet to get one person in Paris to say they like CVS and how they do business! Insurance requires us to use them or else most people I've met would be going somewhere else! Take care of this please. Maybe you could hire more people or people that know how to do their jobs! From what I can tell it's not the Pharmacist, it's the rest of the pharmacy staff!
I have been trying for over 1 month to get forms from hr that i need to get my husband on Medicare B. I need either the 109-5c proof of insurance or proof of employment. I have sent faxes and talked to different people with no luck. At this time I am out of options so I beg of you to reach out to me. My employment was terminated in April 2023 and I worked in Citrus Heights CA at the Target store on sunrise blvd. if you can help i would be very grateful
Monthly issues with one medication or another where they have none in stock and telling me I'm not the only customer with this problem. I've been out of a couple of medications for a week...told me one was being delivered and I did not authorize that.. I've had it and will be contacting corporate and every department in that facility.
I have been trying get my rx refilled for over a week. The pharmacy says it is on backorder, and they dont know anything about when it will be in. It is the Emgality (for Migraines) monthly injection 100mg/ml pen. They suggested that I call other CVS pharmacies and try to find it somewhere else! Really? Why should a customer try to track down a prescription? This is the CVS #5637 , 736 W Bankhead Hwy., Villa Rica , GA. I dont have that dose, nor the next one coming up. Please help me! This is totally ridiculous, because they seem like they couldnt care less, and that I should be happy with their answer. WELL I AM NOT!. Someone needs to step in and find out what is going on here because they sure dont care!!! Is it a supplier issue?? What?? ? I need someone to fix this asap. For the price of this med, you should bending ove backwards to find out why this has happened!!!!!!!! PLEASE reply , or direct me to corporate! I have had enough of their bull! Georgia
The lady manager was being a real kill me saying things between customers I'm sure all the customers coming in between is the same to toilet stool tell about it you know there's a plant is hung the manager the Lady manager with red hair or brunette really being rude pill and saying things that should be my business and another lady's business nobody else customer lady or dead come down to the manager portal silent and keep on looking for this person is not your business that is my business and my business Annalee manager had an attitude with me Tom Quayle at No we need to set it down investigate this whole thing because nothing is not cheating but the money thing when you wanna change the customer on the money that discount CVS card discount because I think they're not getting as good deals on a plane my dad nothing is the bathroom dirty I'd like they're not doing nothing keep it clean and we should close the store down cvs store 14460 west male road Omaha ne 68116 Store 5863
Your CVS app for iphone is not working. It use to work on my iphone 12 until recently (within the last month). I removed it and reloaded several times but it crashes immediately upon trying to open the app. My husband has an android phone and the cvs app is working on it. Seems to be a problem with your app not being compatible with iphones. This problem has been going on for a while and seems like it would be addressed/fixed by now. This inconvenience may cause you to lose many iphone users via switching to other pharmacies that have mobile apps that work. Thank you! Robin
APP does not open...immediately closes upon opening...it used to work...have deleted and reloaded a number of times, no change! I have iPhone 8+
CVS on Neptune Avenue must get an overhaul NOW
by ZEESG1
The pharmacy is located in a new complex and is a nice size store. It is usually not well stocked and not tidy. The worst is the customer service both in store and even worse over the phone. In the store after waiting on long long lines they send you from one side of the store to wait on another line. The horrendous and unsafe practice for a pharmacy not to pick up the phone lines and/or disconnecting the caller has spiraled out of hand!! One can call for days in a row (I experienced this multiple times and most recently over a period of 4 days) and the phone doesn’t get answered. Rings and rings and rings and after 20-30 minutes the system disconnects you. I was trying to arrange for my medication to be delivered as I’m on my own and couldn’t get to the pharmacy. To no avail. 4 days later I hit the prompt for “doctors.” The individual who answered the phone was so rude. I asked if there is something wrong w the phone lines as I’m calling all week. She replied “We are very busy here, get to your point.” Not unusual to get attitude from the CVS Neptune ave staff. Doctors offices don’t have much better experience. They don’t take their calls but keep sending automated messages via the cvs system and then state that the doctors office just isn’t responding. My neighbors and I have experienced this several times. Some neighbors won’t use this pharmacy anymore and I’m close to doing the same. Big box store that needs a major shakeup!!
Horrible since iOS 14
by Flyby777
I paid $50 to get the $10/month & it while it was on my card, it wouldn’t apply to my purchase. They email me coupons & I don’t know why!!!! I go to send them to my card & get a “ooops something went wrong. Try later” & I get that message EVERY SINGLE TIME!! I tried to uninstall & reinstall but now “technical difficulties” won’t let me sign in. I call & on the one time someone actually answered, it was a moron who was only able to parrot a few words she’d been taught “uninstall/reinstall app”, “make sure your account matches” “have you tried turning your phone off & on” “I’m a pretty bird squawk squawk I don’t know squawk” A parrot would have been more useful especially when I told this woman what I’d done before she gave me the parroted answers “Why not send me to someone who knows what they’re doing?? Why not stop wasting MY TIME if all they can do is squawk what they’ve been told before saying “I don’t know. Have you talked to someone at the store?”🙄 I couldn’t help but think “did this idiot just ask me the dumbest question anyone could ask? That’s like calling Apple with a question about your phone. They have all the info identifying it as an iPhone & ask “are you sure it’s an iPhone”. That’s not ever happened with Apple but that’s how stupid the question was & I ended up with a we’ll give you a 20% off coupon to use by tomorrow since we can’t give you the $20 we stole from you. They’re useless.
Terrible Buggy, unnecessarily cumbersome
by Katz's Itunes Accounts
They payment feature never works and the people in the store don't have a clue what to do. It’s nearly impossible to figure out how to change your form of payment when your credit card expires except during a check out. Naturally I don’t want to hold everyone up so I wait to do it afterwords and you can’t find on the app where to do this.
All the special offers and coupons should automatically be added to your card which they aren’t. This is an unnecessary process to have to go through.
Adding this to my earlier review. Why can’t all of the coupons automatically load onto my care card. It’s so such a complete utter waste of time especially when I’m standing at checkout trying to go through them so I never get to add them until it’s too late. I don’t have time to plan my shopping experience at CVS I kind of go there cause I have to because my insurance company I would never go to that store the way that I make this so difficult. It also stinks that half of the things get printed on the receipt which I don’t want to save why should I have to save it if I have it app? What do you think they could add a setting where everything automatically gets added to your cart and not print it out on the receipt and that you don’t have to review it all? This has the potential to be a very good useful up and it’s just way too cumbersome and not worth the effort
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