PineApp Status

Last Updated on 2026-01-29 by Baptist Health South Florida

I have a problem with PineApp

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User reports:
No current problems

Joe Rodriguez 2024-02-29

Pine app not working since your new release on 2/27. Error msg: This application cannot be run with debug mode activated.

William Ambros 2023-10-21

Repeatedly sends two or three times a day old medical records to iPhone health app

Mariela Newlin 2023-09-05

Just downloaded app and it won’t launch

LINDY JO THOMAS 2023-08-15

pineapp does not launch on my Samsung Galaxy S22 Ultra. screen says "we're sorry. we cannot run this application ob your device"

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Christopher Jones 2023-08-14

pineapp does not launch on my fold 4. screen says "we're sorry. we cannot run this application ob your device"

Colleen Carbine 2023-04-03

PineApp does not work. Does not allow any documents, lab work, etc to be seen. Error stating to navigate away from the page.

Showing 1-6 of 6 reported issues:

Common PineApp Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PineApp network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PineApp App
1. On android, goto Settings » PineApp » click [Force Stop]

Clear PineApp App Cache and Data:
1. On android, goto Settings » Apps » PineApp » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PineApp.

On android, goto Settings » Apps or Manage Apps tab.
Click PineApp » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PineApp » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PineApp