HiRO Patient Status

Last Updated on 2024-11-01 by Tradinos

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Common HiRO Patient Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HiRO Patient app on iOS and Android devices. Solve all HiRO Patient app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HiRO Patient iPhone Issues and Solutions

HiRO Patient iOS app crashes, not working, errors
HiRO Patient iOS app network issues
HiRO Patient on iOS has black/white screen

HiRO Patient Android App Issues and Solutions

HiRO Patient has errors/crashing/not working
HiRO Patient server network connectivity issues
HiRO Patient has black screen

HiRO Patient iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HiRO Patient app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HiRO Patient app crashes or not working on Iphone (iOS):

Close and restart the HiRO Patient app on iPhone
Update HiRO Patient app to the Latest Version for iOS
Uninstall and reinstall HiRO Patient iPhone app
Update your iPhone to the latest iOS version

Fix HiRO Patient on iPhone unable to connect to server/internet connection issues::

To resolve HiRO Patient network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HiRO Patient black/white screen (blank screen) on iPhone:

Follow the HiRO Patient iOS app troubleshooting guide Here →

HiRO Patient Android App Issues and Solutions

Fix HiRO Patient not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HiRO Patient app issues:

Force Stop the HiRO Patient App
1. On android, goto "Settings" » click HiRO Patient app. » click "Force Stop".

Update HiRO Patient to the latest version on PlayStore

Clear HiRO Patient App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HiRO Patient app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HiRO Patient.

Fix HiRO Patient unable to contact server/ HiRO Patient internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HiRO Patient » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HiRO Patient » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HiRO Patient on android.

Solve HiRO Patient black/white screens issue on Android:

Follow the HiRO Patient android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tradinos, developers of HiRO Patient.

Verified email ✔✔

E-Mail: info@hiro-health.com

Website: 🌍 Visit HIRO Patient Website

Privacy Policy: https://patient.hiro-health.com/legal/privacy-policy

Developer: Hiro-Health

About this app

Patients can create their own profiles, connect with their physicians, and take control of their electronic medical records. They can also search for doctors according to their specializations and get instant updates about all medical results. - Patients can now sign up and create their own electronic medical records in order to have full access and control over them anywhere and anytime they want. - HiROPatient now directly connects the patients to all physicians who are already using HiRO-Health. - Patients can instantly view their test results and update their records when necessary. - HiROPatient now allows patients to search for physicians via specialization and location.