Zocdoc app not working? crashes or has problems?

Zocdoc Status

Published by Zocdoc Inc on 2023-12-18

Zocdoc is the start of a better health care journey for you. Find and book
top-rated local doctors, on demand.

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Most reported problems

Reported Issues: 3 Comments

By Abigail Torres 7 months ago

I'm unable to book appointments.

By Jane Doe 9 months ago

Your all sucks

By HaoHan Ma 9 months ago

I can‘t make appointment any more

Common dislikes about Zocdoc app

- Doctors can be medically negligent

- Poorly made app

- Lack of doctors within people's location

- Doctors not always professionals for certain appointments

Have a Problem with Zocdoc? Report Issue

Common Zocdoc Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zocdoc app on iOS and Android devices. Solve all Zocdoc app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zocdoc iPhone Issues and Solutions

Zocdoc iOS app crashes, not working, errors
Zocdoc iOS app network issues
Zocdoc on iOS has black/white screen

Zocdoc Android App Issues and Solutions

Zocdoc has errors/crashing/not working
Zocdoc server network connectivity issues
Zocdoc has black screen

Zocdoc iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zocdoc app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zocdoc app crashes or not working on Iphone (iOS):

Close and restart the Zocdoc app on iPhone
Update Zocdoc app to the Latest Version for iOS
Uninstall and reinstall Zocdoc iPhone app
Update your iPhone to the latest iOS version

Fix Zocdoc on iPhone unable to connect to server/internet connection issues::

To resolve Zocdoc network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zocdoc black/white screen (blank screen) on iPhone:

Follow the Zocdoc iOS app troubleshooting guide Here →

Zocdoc Android App Issues and Solutions

Fix Zocdoc not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zocdoc app issues:

Force Stop the Zocdoc App
1. On android, goto "Settings" » click Zocdoc app. » click "Force Stop".

Update Zocdoc to the latest version on PlayStore

Clear Zocdoc App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zocdoc app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zocdoc.

Fix Zocdoc unable to contact server/ Zocdoc internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zocdoc » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zocdoc » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zocdoc on android.

Solve Zocdoc black/white screens issue on Android:

Follow the Zocdoc android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zocdoc Inc, developers of Zocdoc.

22.22% Contact Match

Developer: Zocdoc, Inc.

E-Mail: [email protected]

Website: Visit Zocdoc Website

About this app

Keep track of your annual check ups and manage all of your health care needs in one, user-friendly place. • Find and book the best local doctors based on reviews from other patients. • Scan your insurance card and find doctors that match. From primary care doctors, pediatricians, allergists, OBGYNs, urologists, psychologists, dermatologists, dentists and more - you’re guaranteed to find care that suits your needs! this app makes it easy to get the right care when you need it the most. Use the this app insurance checker and filter for providers who accept your health care plan. Find and book top-rated local doctors, on demand. Download this app today for all of your health care needs. Filter doctors according to your symptoms and find specialists in over 50 categories. this app is the start of a better health care journey for you. Take the hassle out of health care. Compare medical professionals near you and instantly book appointments that work with your schedule. Worried about whether a doctor takes your insurance? Oh, and did we mention Zocdoc is free for patients? Visit them in their offices, or video chat with them from home.