Contact Secret Flying Support

Very upset. I messaged them the day my subscription was renewing to cancel - because honestly- I checked all the deals they were sending and it’s the same prices you can find on Skyscanner or any other booking site - so, I messaged to cancel, and they did not, abs still charged me - then messaged me 2 days later that they don’t do refunds. Super upsetting, any legitimate and non-scamming service tells you before hand if they’ll charge your card, and then actually honor cancellations. I messaged them the same day the payment went out to refund right away and cancel- and nothing. I feel scammed and super upset by these shady shady dealings.

Must be a lot of fake reviews. I thought it was worthless. Update: after getting a snide response from the developer to my initial review (who could have just as easily asked me why I thought it was worthless), I re-downloaded the app. I correct my assessment: for me, it’s worthless. I have flown a lot, but I almost always have specific destinations and dates. This app doesn’t seem to be designed for that. When I search for my home airport, for example, nothing comes up.

First you have to sign up for an account to use only to find the app is not iPad friendly and only supports portrait mode. You are then limited to major cities to find flights from and to. After spending time loading the closest airport and desired locations I find zero results. I’m then sent notifications for deals from random airports and destinations that have no bearing on my choices. These deals are often listed in foreign currency. When I go back and try to find deals for the locations I chose I find this information is gone and I have to resubmit this information only to get zero results. I’ll let this app update one or twice, if it is still as bad as it is now I’m deleting.