The Entrust Identity mobile application is the new Entrust mobile platform for
delivering strong identity credentials to both employee and consumer users. With
this version of the application, users will continue to benefit from the
authentication and transaction verification capabilitie...
Ignore the other review saying it’s working. No. once you’ve made any change say add alternative face, this app doesn’t allow faceid anymore, clearly a bug that they never bother to fix.
FaceID not working
FaceID setting in this app says that I need at least one registered identity to use FaceID. Well, I do have set up an identity for my bank, and it works fine. At the same time the settings let me enable Touch ID which my iPhone X doesn't have. So clearly there is suomething not coded correctly in this app. Other than that this app works. Face ID Workaround on iPhone X: Turn on Touch ID, close app, go back in, it looks for Touch ID but then offers Face ID. Face ID then works, even though the FaceID setting in the app is still not enabled and cannot be enabled.
Please fix Face ID
This version presents an option to use Face ID, however it is disabled and cannot be turned on. You can turn on using Touch ID, which is useless on iPhone X. If you try turning on Face ID after enabling Touch ID, you get an error that both of them cannot be ON at the same time.
Would love to have this on my Apple Watch. Trying not to carry my phone when moving around at work but as long as I can’t use it on my watch I have to take the phone.
Phone App works, but missing Watch app
I use this app at least 30x per day, authentication is a nonstop thing in my business life, I’d really like to have a watch app companion to this phone app. Microsoft’s Azure has this already.
Widget would be appreciated!
I have to use the app 10 times a day to log onto our systems. Instead of unlocking my phone and opening the app every single time, I would like a widget I can access from the lock screen.
TouchID not working
With IOS 13.2 when touchid is enabled, it is disabled after a few uses and has to be enabled all over again
Works for what’s intended
Although it’s a bit frustrating that the app hasn’t been updated for the iPhone X and newer display sizes as the app los letterboxed on top and bottom.
Face id not working
Face recognition on my iphone xs max please fix this thanks
Face ID inop
Some time after the iOS upgrade to 13 this app stopped using face ID. Even after turning it on, in app settings, it defaults to off after a while.
Makes me want to work less
No watch app, no support for phone screen sizes released over last three generations, and hangs on launch under iOS 13. Barely functional.
Bad update - loses Touch ID all the time
Used to be solid. Went for years with Touch ID. Now I have to type my PIN and re-enable Touch ID half the time. Please fix
Your software is bad and you should feel bad.
Keyboard is not presented if the app was left active when the phone locks. Have found a work around except to kill app and reopen. Your QA is a wast of time and money.
Could IdentityGuard be any more awful? Every single piece of this solution is half baked and buggy. Just end of life this crap already so corporations are forced to replace it.
iPhone X support
When will the app be updated to support the display on the iPhone X?
No. Entrust Identity does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 120 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Entrust Identity Is 11.9/100.
No. Entrust Identity does not seem legit based on our analysis. This conclusion was arrived at by running over 120 Entrust Identity User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Entrust Identity Is 11.9/100.
Entrust Identity works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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