IVB-Scout app not working? crashes or has problems?

IVB-Scout Status

Last Updated on 2022-03-14 by Innsbrucker Verkehrsbetriebe und Stubaitalbahn GmbH

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

80.0%

Connection

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common IVB-Scout Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IVB-Scout app on iOS and Android devices. Solve all IVB-Scout app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IVB-Scout iPhone Issues and Solutions

IVB-Scout iOS app crashes, not working, errors
IVB-Scout iOS app network issues
IVB-Scout on iOS has black/white screen

IVB-Scout Android App Issues and Solutions

IVB-Scout has errors/crashing/not working
IVB-Scout server network connectivity issues
IVB-Scout has black screen

IVB-Scout iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IVB-Scout app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IVB-Scout app crashes or not working on Iphone (iOS):

Close and restart the IVB-Scout app on iPhone
Update IVB-Scout app to the Latest Version for iOS
Uninstall and reinstall IVB-Scout iPhone app
Update your iPhone to the latest iOS version

Fix IVB-Scout on iPhone unable to connect to server/internet connection issues::

To resolve IVB-Scout network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IVB-Scout black/white screen (blank screen) on iPhone:

Follow the IVB-Scout iOS app troubleshooting guide Here →

IVB-Scout Android App Issues and Solutions

Fix IVB-Scout not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IVB-Scout app issues:

Force Stop the IVB-Scout App
1. On android, goto "Settings" » click IVB-Scout app. » click "Force Stop".

Update IVB-Scout to the latest version on PlayStore

Clear IVB-Scout App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IVB-Scout app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IVB-Scout.

Fix IVB-Scout unable to contact server/ IVB-Scout internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IVB-Scout » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IVB-Scout » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IVB-Scout on android.

Solve IVB-Scout black/white screens issue on Android:

Follow the IVB-Scout android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Innsbrucker Verkehrsbetriebe und Stubaitalbahn GmbH, developers of IVB-Scout.

Verified email

Contact e-Mail: [email protected]

About this app

Mit ihm finden Sie schnell und zuverlässig die nächsten Verbindungen in Ihrer Nähe und schnell von AnachB. - dynamische Aktualisierung entsprechend aktueller bzw. - Zur Verwendung der App wird eine aktive Internetverbindung benötigt, da jeweils aktuelle Daten geladen werden. - Der IVB-Scout läuft auf iPhones ab Modell 5s und iPads ab Modell Air mit iOS 11. 0 oder höher. Der IVB-Scout liefert die Echtzeit-Abfahrtszeiten von Bus, Tram und Nightliner aller IVB-Linien. Wir sind bemüht, den IVB-Scout stets zu aktualisieren und zu optimieren. Sollten Sie Probleme mit den Funktionen der App haben, dann teilen Sie es uns bitte unter scout@ivb. at mit.