Decibels app not working? crashes or has problems?

Decibels Status

Last Updated on 2023-11-17 by David Bannach

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Common Decibels Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Decibels app on iOS and Android devices. Solve all Decibels app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Decibels iPhone Issues and Solutions

Decibels iOS app crashes, not working, errors
Decibels iOS app network issues
Decibels on iOS has black/white screen

Decibels Android App Issues and Solutions

Decibels has errors/crashing/not working
Decibels server network connectivity issues
Decibels has black screen

Decibels iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Decibels app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Decibels app crashes or not working on Iphone (iOS):

Close and restart the Decibels app on iPhone
Update Decibels app to the Latest Version for iOS
Uninstall and reinstall Decibels iPhone app
Update your iPhone to the latest iOS version

Fix Decibels on iPhone unable to connect to server/internet connection issues::

To resolve Decibels network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Decibels black/white screen (blank screen) on iPhone:

Follow the Decibels iOS app troubleshooting guide Here →

Decibels Android App Issues and Solutions

Fix Decibels not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Decibels app issues:

Force Stop the Decibels App
1. On android, goto "Settings" » click Decibels app. » click "Force Stop".

Update Decibels to the latest version on PlayStore

Clear Decibels App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Decibels app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Decibels.

Fix Decibels unable to contact server/ Decibels internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Decibels » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Decibels » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Decibels on android.

Solve Decibels black/white screens issue on Android:

Follow the Decibels android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at David Bannach, developers of Decibels.

About this app

Want to know what noise level is around you? in the restaurant? in the train? in the office? Decibels will show you. Decibels uses the internal microphone to estimate the sound pressure level in this app (dB SPL).