MyChart Status

Mychart logged me out and when I try to log in it will not work. I tried doing the forgot username path to be sure I am using the correct one, and it says it will email me my username associated with my account, and then never emails me anything. I am UNABLE to get into MyChart! Very Frustrating.

Each time I try to log in it tells me the password is wrong and makes me reset it. Then I have to do this each time I log in. I'm using the same password.

The file storage utility failed to retrieve the requested file This is the message I get when trying to view test result. Be tryin since the 4th of march when mychart said test result was in..

my chart is not allowing me to logon with UN & PW I'VE USED FOR YEARS When I give it my more sensative info, IT DOESN'T LIKE IT. your system is broken. It keeps asking for sensitive information it still fails to work, Your system is broken.. I don't know why it is asking for payments to be made. I've never seen requests for payments to allow you to logon to my health info. Please get your systems fixed very promptly.

Trying to get a verification email sent so I can access the app....not sending

after clicking on test results, test details do not show, just a green page, but if you right click on green page windows will read aloud the results. I need to see the details and be able to print out.

Has disappeared from my favorites list ?

After several emails with Epic about the same MyChart problems across four different health care systems and three different Windows 10 and Windows 11 laptops, Epic support said they can't help me. They said I need to contact the individual health care providers for support, even though I find it difficult to believe they'll have the experience necessary to debug the faulty MyChart app(s). By digging into the code itself, I'm seeing that the problems lie with site permissions, even though I've given the app full permissions across the board. Apart from reporting Epic to the Software Publishers Association and the BBB, does any have any suggestions? Please note that Epic is required by law to provide all features and functionality advertised in their software.

No option to manually input a new PCP or other physicians found in the network.

Can't view/open test results on any of our four PCs, three of which use Windows 10 and one uses Windows 11 (a high-end, gaming laptop). Very frustrating!

I have my son's account linked to mine. A couple weeks ago his menu changed and I can no longer schedule appointments for him. I can still access his account from mine, but his menu has changed.

MyChart not working. It seems that an option of BrowserTool is blocking everything.

I have an important statement from my physician on MVHS MyChart. But, when I try to log into MyChart, I get the message: This site can't provide a secure connection. I have changed the security settings and cleared cache and browser history on my computer. But, I still get the same message. Any help you can give me to correct this problem would be helpful.

On Navigator, my wife and I previously signed on to the same account. Now, it appears that she needs her own account, using a different email address. I could not create an account for her because I was informed that she already had an account at My Chart. Then I was directed to the signup page.

I have a new telephone and am trying to set up an account on the new phone, I keep getting a message that says the email is already used. I know it was used on may past account. What should I do? Also I do not have my old password. Please provide it or accept my new one. Thanks. I am 84 and have some problems with the computer.

Not able to see bloodwork results from today. Oct6 2033

I've been using this app for awhile now with no trouble. 3 days ago, I logged in to check a test result and it would not load anything. I can get to the page but one you hit test results, it acts like it can't load. I've tried on and off for 3 days with the same results

I cannot print test results from my android whereas we ycan print them fromm wife's iPhone. On IPhone a share icon appears. On my Android it does not. My phone is Samsung Galaxy Z Fold 2 5G. Thanks.

App worked until about 2 weeks ago. Getting black screen for virtual. Am able to access other things on the app. Removed app and resitalled the app and am still getting the black screen for the virtual meetings,. Getting cannot connect to server,

Iv’e gotten 2 emails stationing I have a statement that needs reviewed. The only button lit up is the C19. The other message results pay bill do nothing. How can I pay a bill if you don’t bill me?

Was using my iPhone. Was writing a detailed message to my doc using the in-app form. The app crashed. Can I recover the info I typed (but has not sent.) Do crashed messages automatically saved to a drafts folder? I’m annoyed & frustrated. Thank you for advising where I can find that which I’d typed. Diana

My Chart asking to verify account. I am not receiving verification code via email or text. Tried several times yesterday and today.

Error occurred on the server. Can not get to messages

Messages say there is a load error on your system

(using Lenovo laptop running current version of Windows 10) MyChart gives you the option to skip the email verification code for 90 days to log in by checking a box. It doesn't work. I check the skip verification email code every time I log in, but I still have to enter the new code when I log in or I can't view MyChart info. It's been this way as long as I've used MyChart. Why do you offer this alleged option if it doesn't work? I am a Quartz subscriber. My browser is Firefox current version.

I'm on my HP laptop. I had the old version of mychart, no problems. I use two sources, DULY, and EEhealth. I did not receive my test results from EEHealth or my Doctor with test requests and after visit summary. HELP!! I never did download the newer version of MYCHART, I don't think. I'm really old, and need someone to walk me through the problem or walk me through downloading the new app. I do have access to both sites, but I only see my doctors from DULY, Thanks!!

I go to login and they want a verification code now. I go to my email get the code and then put it in and it states it is not the right code. And then I go in again and try again with another code. Now I cannot get into my own account. It states it will give you 10 minutes to put the code in, but it does not. So how am I able to get into my account now. It is very frustrating.

I am quite a healthy 84 year old woman Always tried to eat healthy exercised Never had a Weight Problem But I always had High Cholesterol, something I inherited for my father a Tall very Athletic Man But his Liver made too much Cholesterol For the last year or so, ALL my LAB WORK TESTING came BACK ABSOLUTELY PERFECT That CANNOT be MYCHARD did NOT have one single bad item Same for my husband of 60 years A month ago his doctor Ordered quite a few Lab-Work done Again like me MYCHARD send the TEST RESULTS like mine EVERYTHING IS PERFECT Something is WRONG here. Next week I will go out-side Kaiser to a LAB Company to see if everything is PERFECT It would be nice but I know that is not The Case God Bless, Ingrid R. Huber Roseville, CA 95661 916-865-4131 ingridcroissant@redacted

I can connect to mychart on the phone but not in my computer. Any suggestions?

My Chart Providence Oregon tech support: Please tell me if there is or is not a way to retrieve a MyChartmessage to my pcp’s office that I sweated over, got it right, then lost it. Working with only my aged iphone