Explorer - AMNH NYC Reviews

Explorer - AMNH NYC Reviews

Published by on 2024-01-22

About: Download Explorer, the Museum’s free mobile app! Get a map, turn-by-turn
directions to exhibits and amenities, customized recommendations for what to
see, and more!    “A great aid to anyone seeing the museum for the first or
40th time.” - The New York Times   Available in English, Spanish, French, and
Portuguese.


About Explorer


Certain materials and large exhibits (i.e. the Blue Whale) either absorb or reflect the radio signals used by Wi-Fi, further complicating this technology.

If you experience difficulty connecting to Wi-Fi in a particular part of the Museum, you can usually fix the issue by moving a short distance away.

How does Explorer know where you are? The Museum has placed more than 700 Bluetooth beacons throughout its 45 permanent halls.

These tiny beacons give off signals that your phone can detect (when Bluetooth is enabled).

Explorer recommends exhibits based on interests you select—and sorts them by how close they are to your location.

Your phone should be able to detect the hall that you are in and provide turn-by-turn directions, but sometimes the “blue dot” is not exactly in the right place.

This triangulation is not always perfect, especially in certain areas like large, multi-level halls, meandering walkways, or stairwells.

Your phone calculates your position based on detecting three of these beacons simultaneously.

Get directions to exhibits and amenities, including shortest and accessible routes.

Explorer provides you the shortest route to restrooms, shops, exits, and more.

The Museum’s free AMNH-GUEST Wi-Fi also varies in strength throughout the complex.

Your feedback is important and will help us improve your Museum experience.

Moving to another area and waiting a few moments will usually fix the issue.

Explorer is automatically set to the language of your device.


     


Overall User Satisfaction Rating


Positive experience
50.8%

Negative experience
49.2%

Neutral
17.4%

~ from Justuseapp.com NLP analysis of 100 combined software reviews.

Key Benefits of Explorer

- Accurate real-time tracking of location within the museum

- Indoor maps with turn-by-turn directions to specific exhibits/areas

- Provides brief explanations about exhibits/areas

- Shows location of bathrooms

- Helpful for those who are unfamiliar with the museum




20 Explorer Reviews

3.8 out of 5

By


Saved me from fear

I got Explorer so I could at all costs STAY AWAY FROM THE BLUE WHALE MODEL. Whales scare me so badly, and I needed to know how I could stay as far away as possible from it. But my family wanted to see it, so I walked with them up to where the exhibit starts, so I could not see it. Explorer helped me know how close I was getting to it, since it tracked my steps real time. It was spot on accurate to my location in the museum. I'm rating it five stars since it saved me from having a heart attack in public. Also the other stuff in Explorer works great.


By


Best museum app

I’ve downloaded my share of museum apps since I frequent many museums. This is by far the best museum app I’ve downloaded. The best feature is indoor maps. Enable WiFi (you may need to connect to their WiFi) and Bluetooth and Explorer will show you your location within the museum. It will also guide you turn by turn to get to a specific exhibit/area to a museum. This is especially useful since the museum is cavernous and it’s easy to get lost. The tidbits of information about exhibits is neat too! Love Explorer!


By


Useful information, but flawed navigation

Good overview and detailed info on contents and locations. Useful guides for kids.
With museum wifi, navigation to specific exhibits in museum is difficult at best. Paper map was more useful.


By


Must download!

Explorer is really helpful. It gives you live map so you won’t get lost in the museum. Also it helps you navigate important things and gives you a brief explanation about that. So, download Explorer before you come to the museum!


By


Sooo helpful

I was trying to figure where the American Indians were for about 30mins before I downloaded Explorer . After I did it was a straight forward 11 minute walk right to the hall of eastern woodland Indians. I would highly recommend anyone to download Explorer if there visiting the natural history museum.


By


Doesn’t work

Explorer doesn’t fully work. I loved Explorer at first but when you try to swipe right or left on certain pictures or tabs that have more information on them Explorer won’t let you swipe. It was really upsetting because we couldn’t see all the information provided, and when we read the plaques for the exhibit the information wasn’t on there either so we were left with major cliffhangers


By


Love it

I love it, this is really cool. I live in New York City but I can never get enough of this place. I didn’t know this was an option until I went today. I hope their cafe opens soon as I would like to study in this wonderful building.


By


Very Helpful

It shows the places of every single exhibit and shows you how to get there. It also shows you where the bathrooms are (bless). Very helpful and usefull, would recommend using when in the American Natural History Museum in NYC.


By


Very helpful for a first time visitor

Gives all the things one needs in a single map. With turn by turn directions and information on all the stuff in the museum. Must download at your visit to AMNH.


By


Complete Junk

Don’t waste your time with this battery-sucking piece of junk: Just pick up a map in the lobby instead! Explorer states that it doesn’t track you, but if you look closely it is on at all times, even when you close Explorer (apparently location services is automatically enabled at all times unless you completely disable everything, but the Explorer locks!). Junk junk junk!!!


By


Great concept. Has good potential

As a mom with a toddler, Explorer is very useful. Instead of meandering, I can search for the topic of interest and head to the section quickly without hesitation.
This has been very useful when my daughter requests to see her latest obsession (giraffes, gorillas, squid, etc).
Only thing I thought odd was directions to bathrooms cut me through the museum shop on more than one occasion. I don't know if it was my locations at the time but it happened more than once where there was a more direct route.


By


Good navigation, crashes when I link to link membership

App repeatedly crashes if I try to look my membership details with the “link ticket” button, and “member login” just takes me to the website...


By


Use a paper map

The map is weird and hard to get at-a-glance of where you are and where to go. It’s oddly too detailed, and giant photos that obstruct things. Deleting.

Also, it’s tracking my location even when Explorer is closed, against my permission. Not cool, I don’t like invasions of my privacy.


By


Not very convenient...

When it never allowed me to link the tickets. That feature does not work


By


Brilliant app

Does everything I needed it for.


By


Poorly Lit Museum

This museum is poorly lit and has poor navigation signage. Explorer often doesn’t give clear direction because of shortcomings of GPS for this application.


By


Good

Nice


By


Great app for the price

The American Museum of Natural History in New York City is a huge warren that's easy to get lost in. Fortunately, it is also full of helpful staff, security guards, tour guides, and just regular staff who are almost all happy to help and share their knowledge. Explorer makes it even easier to find your way around the museum, and has directions to some of the most popular exhibits, suggested routes for self-guided tours and the all-important directions to rest rooms and food service. Unfortunately, it isn't up to date; it directed me to a restroom that is apparently closed for an extended period for rennovation. You would think that it would at least be accurate as of the date of its release.

It is extremely useful for the casual visitor, but for anything other than highlights you fortunately still have that helpful and friendly staff to direct you. Explorer knows about a few dozen of the museum's most popular displays; my live tour guide said that the museum has 32 million artifacts in its collections, although only a small percentage are on display. But even that small percentage must be in the tens of thousands, and when we recently took a (free) tour our guide showed us many more exhibits than are covered in Explorer , and gave us more information on the items shown.

So, if you plan to visit the museum get Explorer, but also take a tour with a live docent.


By


Awesome

Explorer was so helpful, I can't even tell you. It helped me all through the day! I downloaded it the day it came out which I didn't even know. I saw the ad on there website and I'm like this may be a good app! So I downloaded it and yesterday when I went to the museum I could see and know were every exhibition was! This is the best app ever if your going to the museum and don't no anything. I would recommend Explorer to anyone! but there was a little problem when you try to gget directions to the central park west exit it will crash but then I just used the map. But you have made the user interface very nice! Overall it is a very nice app and will get you anywhere you choose just with a few taps then it's like a GPS!
THUMBS UP!!!


By


So useful, and works like a dream

Used this all day at AMNH, and what a breeze. The printed maps are always very general or not always current, and Explorer not only gives directions by most popular, by hall, and alphabetically, it gives pictures and information (plus you can check off what you've seen). With 4 floors of exhibits, shops, and food, we used Explorer almost nonstop. I don't understand how some other users could have such critical complaints - all you have to do is follow the instructions given on the tutorial (use the museum's free wi-fi, accept the tems at Safari - and that's it - took all of, oh, 15 seconds to be set for the day). No problems at all, and it's free and up to date - love it - thank you very much.




Is Explorer Safe?


Yes. Explorer - AMNH NYC is very safe to use. This is based on our NLP (Natural language processing) analysis of over 100 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Explorer Is 50.8/100.


Is Explorer Legit?


Yes. Explorer - AMNH NYC is a totally legit app. This conclusion was arrived at by running over 100 Explorer - AMNH NYC User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Explorer Is 68.2/100..


Is Explorer - AMNH NYC not working?


Explorer - AMNH NYC works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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