Georgia Aquarium Explorer Reviews

It has a great map and was nice to see the schedule of presentation so we could plan our day but that the live web cams never worked. GeorgiaAquariumExplorer freezes for long periods of time, for no apparent reason. It would be nice to have a link to the gift shop for future purchases. I wanted to use GeorgiaAquariumExplorer not only for my day at the aquarium but for days to come but it looks like it’s intended for a one day purpose!! What a shame!!

GeorgiaAquariumExplorer is very buggy and the design is not optimized for all phone types. I have an IPhone 8 and when I try to add my tickets to GeorgiaAquariumExplorer , there is a pop up that is blocking the menu items and the close button is hidden behind the site banner, rendering GeorgiaAquariumExplorer useless if I can’t add my tickets. In addition, GeorgiaAquariumExplorer doesn’t rotate when I change my phone like other apps. Also when I try to select ‘My Account’, GeorgiaAquariumExplorer immediately closes every time. GeorgiaAquariumExplorer has great potential, but it needs further development.

I have been trying to buy a membership on the website but every time I add them to the cart it says my cart is empty, after many failed attempts I tried GeorgiaAquariumExplorer . I got all the way through filling everything out but because of the design I am unable to click the continue or completion button I need to in order to purchase. The button gets covers up by navigating forward or backwards and every time I try and click the right button it click on the start over button. It is incredibly challenging to purchase from their site or app.

Buying tickets is painful, even if you have an account, you have to sign in every time you make a change, and you can’t just add in each experience and then pay for it all at once. If you have admission tickets adding anything to it is impossible as it wants you to buy admission tickets again because it doesn’t recognize that you already have them. Needs a pretty serious rework to be less frustrating.

So a question that I have is when you create GeorgiaAquariumExplorer do you use it on different phones so if it would work or not?
I JUST NOW downloaded GeorgiaAquariumExplorer to make sure that the tickets I purchased would be in 1 place. Now, your app won’t let me scroll, I can’t navigate as I should. I’m operating IOS 14.
Can you find a way to fix this issue please.

We can't access our tickets on GeorgiaAquariumExplorer and when attempting to go my profile on GeorgiaAquariumExplorer it immediately closes. The map feature is nice though.

Tickets, schedule of events, and facility map made our trip much easier.

Being back the old app. GeorgiaAquariumExplorer closes when I click on My Account. Also, I went to the aquarium last night for an event and in the car I seen my tickets but when I got to the ticket counter I couldn’t find my tickets. I had to login on my friends phone to access our tickets.

Trying to buy tickets, which prompts an account creation option. Can’t create an account though, because there is some sort of navigation bar that covers the form submission button at the bottom of the page. Quite annoying.

Great app! Gives me everything I need to know for a visit to the GA Aquarium! Thanks for making our planning & trip super easy & fun!

GeorgiaAquariumExplorer won’t let me login despite multiple password resets. Unable to access my membership passes to get into the aquarium. I’ve called customer service twice, they just keep sending password reset links and aren’t resolving the problem.

Slow to load. Crashes. Don’t rely on GeorgiaAquariumExplorer for tickets. Sometimes my admission tickets appear, sometimes they don’t. The encounter tickets have never appeared. Make sure to print out your tickets -so much for saving trees. Avoid frustration by not downloading GeorgiaAquariumExplorer .

I would expect the aquarium to have a better app. It crashes constantly and reservations are impossible to make online. I ended up calling to make member reservations. They need to fix GeorgiaAquariumExplorer ASAP otherwise we may not renew our membership.

We love going to the GA Aquarium, but GeorgiaAquariumExplorer leaves a lot to be improved upon. It frequently logs me out and often doesn’t move on to the selection I’ve made. GeorgiaAquariumExplorer doesn’t seem to have been improved up over the years either. It’s unfortunate

I downloaded this specifically for the tickets rather than printing them and it says we have no tickets.
Please add an option to type in your order number as another way to retrieve your tickets.

I can’t even load it after having it two days. It just goes to a white screen. First day I couldn’t look at tickets and now white screen when it loads.

Says on the website that I can load my tickets but upon getting GeorgiaAquariumExplorer that’s not the case, I can’t load my current tickets ....the only reason I got GeorgiaAquariumExplorer ..so annoying

Wonderful website. Very complete info.

I just purchased tickets Friday for this weekend, my tickets were showing up in GeorgiaAquariumExplorer then but now GeorgiaAquariumExplorer states I have no upcoming tickets. Issues with app??

They tried so hard to make it seamless and streamline that they achieved the exact opposite and it honestly quite astonishing

Excellent flow and very intuitive.