Contact Explorer Support
Published by American Museum of Natural History on 2024-01-22 About: Download Explorer, the Museum’s free mobile app! Get a map, turn-by-turn
directions to exhibits and amenities, customized recommendations for what to
see, and more!
“A great aid to anyone seeing the museum for the first or
40th time.” - The New York Times
Available in English, Spanish, French, and
Portuguese.
How to Contact Explorer Customer Service/Support
Listed below are our top recommendations on how to get in contact with Explorer - AMNH NYC. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Explorer - AMNH NYC. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of American Museum of Natural History
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: American Museum of Natural History
E-Mail: [email protected]
Website: Visit Explorer Website
Reported Issues: 3 Comments
By felicidadandobamala
Doesn’t work
The app doesn’t fully work. I loved the app at first but when you try to swipe right or left on certain pictures or tabs that have more information on them the app won’t let you swipe. It was really upsetting because we couldn’t see all the information provided, and when we read the plaques for the exhibit the information wasn’t on there either so we were left with major cliffhangers
By ghlatta3
Complete Junk
Don’t waste your time with this battery-sucking piece of junk: Just pick up a map in the lobby instead! The app states that it doesn’t track you, but if you look closely it is on at all times, even when you close the app (apparently location services is automatically enabled at all times unless you completely disable everything, but the the app locks!). Junk junk junk!!!
By hannibal87
Use a paper map
The map is weird and hard to get at-a-glance of where you are and where to go. It’s oddly too detailed, and giant photos that obstruct things. Deleting. Also, it’s tracking my location even when the app is closed, against my permission. Not cool, I don’t like invasions of my privacy.
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