🏷️ About: With NAB’s Mobile Banking app, managing your money has never been easier. Download NAB’s app today and register your account to check balances, make secure payments, transfer money, view statements and more all from the palm of your hand.
We Investigate the app owner's website (Nab.com.au), verify their legitimacy, and uncover hidden scams and complaints.
this app in general provides a poor service from a local and global standpoint. The site design is inadequate and the level of communication from this app is very poor. They take extended periods of time to answer the phone then shift the caller from one department to the next, even for simple tasks. this app finds it difficult to send emails, that are related to important matters, or make calls to customers on time and on schedule. When I compare my experience with other banks I have business with this app is by far the lowest performing institution I have ever dealt with.
Impossible to close accounts not opened!
No access to my this app credit card statements using NAB - makes it pretty worthless.
Where's touchID support?
You do not deserve even one star. Now there's one more tap to get to IB, before the 4 digit passcode screen. I knew I shouldn't have expected anything good from you.
History -for credit cards at least- only goes back to March 2014.
So you can make payments and see recent transactions but it's useless for actually managing your accounts. Stick to paper.
Unacceptable quality. When doing a funds transfer, if there is some error, the website would give a popup warning. However in NAB it will just log u, without explaining what the error is... So u keep trying repeatedly in vain.. Lame app, fix otherwise better to have no app. Easier to just go to the website
I think one has to login first in order to rate NAB but, on the go and using a 3G connection, NAB is a big flop. Since I've downloaded NAB I've never been able to login to NAB to actually view my business account. NAB will make me switch banks as majority of my work is on the go. It just sits there with a white page and doesn't go past that point to actually ask me for my login credentials. Please fix NAB before you loose potential customers.
Added in fingerprint authentication bust still asks for a password. What’s the point?
Where the customer service? I’m trying to pay the CC from overseas and I can’t! Why?
Try logging in says i have to register for on-line banking. Have been on- line banking for years. Cancelled and trying again
PS world’s third most frustrating exercise? Trying to reach customer service at this app! Second, try to phone your back and someone answering! First, bring promised a call back and waitng for it - it never happens!!!
Touch ID login is needed
No way near as good as commbank
I'm disappointed in the change of design and location of NAB . It was much easier and nicer to use before changing it to using a menu to have all of the features in that location This makes it slow and adds nothing to NAB . It also broke the ease and convince of the pin and has no clear instructions on how to remove the pin and have to readd it.
I find the new messaging system impossible to get an answer from. The automated information is ridiculous to get around.
Normally NAB is ok but when I authorise a bill payment it keeps crashing. this app expects me to pay them on time just like other billers.
Works well but only when it connects properly!
Often tells me the website isn't available, then kinda connects, sometimes hangs on a white screen with the spinning icon trying to load. Have to reset iPad to make it work.
Please fix!
this app App is not that user-friendly. It does not allow you to change information on the fly, including bank credit card transactions amount limits, etc. as a lot of other banking apps. You need to investigate the commonwealth bank app.
My log in info disappeared and I cannot access bank info via NAB any more. They say to log in through the website to fix the problem but that doesn’t work. I’m happy with this app otherwise, but their app situation really needs some work.
For whatever reason, the whole this app has been stuck in the stones ages on the IT front for a long time. The level of services with their iOS app and web netbank just can not compare with their competitors. Whilst recent and this version of NAB has been moving in the right direction, it's still way behind in terms of functionality and usability. The present version is ok and seemed to be stable, there's still a lot more work needed. As for the latest functionality to order PayTag on NAB , it's another evidence of this app's lag. A joke when ApplePay is working well for my Amex and other O/S debit cards.
Three stars because NAB is normally ok but recently my account just disappeared, try and log in and it says I don't exist. I can log in fine on a web browser. I'm uninstalling and installing again to try again. Weird.
Works well. So far does exactly what it says. A convenient way to manage my this app accounts.
NAB Mobile Banking does not appear safe based on available data.
JustUseApp Safety Score for NAB is 1.1/100.
This assessment is based on our NLP analysis of 978 user reviews.
Combined with the app store average rating of 4.8/5.
NAB Mobile Banking does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for NAB is 1.1/100 .
This conclusion is based on analysis of 978 user reviews.
NAB collected the following data from you:
Download NAB’s app today and register your account to check balances, make secure payments, transfer money, view statements and more all from the palm of your hand.
• Share your BSB and account details or create a PayID to quickly and easily receive payments.
• Manage your Home Loan’s scheduled payments, add or change your offset account, or get an estimated property valuation.
• Receive notifications when you use your card, or money arrives in your account.
•View transaction and merchant details from NAB debit or credit card purchases.
