Kinepolis Reviews

Kinepolis Reviews

Published by on 2025-09-16

🏷️ About: With the Kinepolis app, you always have the actual overview of movies in Kinepolis cinemas with you. Go through movie posters, watch trailers and check the showtimes.


       


Is Kinepolis Safe to Use?

We Investigate the app owner's website (Kinepolis.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
50.0%

😎 Positive experience
48.2%

🤬 Negative experience
1.9%

~ from Justuseapp.com NLP analysis of 0 combined software reviews.

Is Kinepolis Safe?
Kinepolis is very safe to use.
96.3/100

  Safety Analysis »»

Is Kinepolis Legit?
Kinepolis looks authentic and legitimate.
196.2/100



Summary of Customer Reviews (Takeaways): 💎

- Great visual layout and organization of information

- Useful for checking movie schedules and showtimes

- Good for people who are frequently out and about



Read 9 Customer Service Reviews 😠💢

Deletes your account after some time

After a little while it suddenly deletes your account and you have to create a new one losing your history. Also as Kinepolis is confusing to navigate on an iPhone, easy to make a mistake in the purchase of a seat, then no way to go back so you have to restart the process, but your seat stays “taken” for almost an hour so you can’t get it back unless you are very patient and lucky on the second attempt.

Old account deleted and Lux missing

My existing account is not recognized anymore and the whole movie theatres in Luxembourg are missing + the English language support ...

Not a big improvement for us foreigners.
Please fix that.

Why can’t I login?

I have an account and password but Kinepolis won’t accept it.

Buggy, slow, unreliable

Many many bugs, bad rendering, long update times and ultimately being unable to turn of Notifications (off setting doesn't get saved) caused me to remove Kinepolis

Nunca me ha funcionado

Una mi......da

Problems with the app

I was able to use Kinepolis only one time to purchase movie tickets. When I tried to look at it again later in the day, it would freeze and never load the home page. I deleted and re-downloaded Kinepolis again but it still had no functions and did not load anything. Website works much better than Kinepolis .

Well done

Great visual layout and organization of the info. Wish you had an English option for tourists and expats.

Handig

Ik vind deze applicatie heel handig. Gebruik het vooral als ik buitenshuis ben en graag eens wil checken welke films ze spelen en rond welk uur. Het enigste negatieve punt is dat hij vaak niet wilt updaten. Krijg heel vaak de boodschap dat het updaten van programma informatie mislukt desondanks dat ik verbinding heb met WiFi.

Voor de rest een hele goede en mooi uitziende applicatie!

Awweesommee

Troop biiien !



Is Kinepolis Safe? 🙏

Kinepolis is very safe to use. JustUseApp Safety Score for Kinepolis is 96.3/100.
This assessment is based on our NLP analysis of 0 user reviews. No user reviews found.

Safety Analysis

70.4% of users say app is risky 🚨
70.4%

14.8% of users have some concerns ⚠️
14.8%

14.8% of users say app is safe 👍
14.8%


Is Kinepolis Legit? 💯

Kinepolis looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Kinepolis is 196.2/100 .
This conclusion is based on analysis of 0 user reviews.

🔏 Privacy & Data Safety

Kinepolis collected the following data from you:

  • Data Used to Track You:
    • Browsing History
  • Data Linked to You:
    • Contact Info
    • Browsing History
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with Kinepolis? Post a Review




Features

Buy your tickets in a jiffy and connect to My Kinepolis to gain access to extra features.

With the Kinepolis app, you always have the actual overview of movies in Kinepolis cinemas with you.

Go through movie posters, watch trailers and check the showtimes.

  Contact Support
Developer:
Kinepolis Group N.V.


Website: