Contact Kinepolis Support
Published by Kinepolis Group N.V. on 2023-12-20 About: With the Kinepolis app, you always have the actual overview of movies in
Kinepolis cinemas with you. Go through movie posters, watch trailers and check
the showtimes.
How to Contact Kinepolis Customer Service/Support
Listed below are our top recommendations on how to get in contact with Kinepolis. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Kinepolis. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kinepolis Group N.V.
100% Contact Match
Developer: Kinepolis Group N.V.
E-Mail: [email protected]
Website: Visit Kinepolis Website
66.67% Contact Match
Developer: Kinepolis Group N.V.
E-Mail: [email protected]
Website: Visit Kinepolis Group N.V. Website
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Reported Issues: 4 Comments
By Simon Parker
2 years agoWill not print my tickets!
By Bula Matari
Deletes your account after some time
After a little while it suddenly deletes your account and you have to create a new one losing your history. Also as the app is confusing to navigate on an iPhone, easy to make a mistake in the purchase of a seat, then no way to go back so you have to restart the process, but your seat stays “taken” for almost an hour so you can’t get it back unless you are very patient and lucky on the second attempt.
By eichenstra
Problems with the app
I was able to use the app only one time to purchase movie tickets. When I tried to look at it again later in the day, it would freeze and never load the home page. I deleted and re-downloaded the app again but it still had no functions and did not load anything. Website works much better than the app.
By BJaime
Old account deleted and Lux missing
My existing account is not recognized anymore and the whole movie theatres in Luxembourg are missing + the English language support ... Not a big improvement for us foreigners. Please fix that.
Have a Problem with Kinepolis? Report Issue
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Why should I report an Issue with Kinepolis?
- Pulling issues faced by users like you is a good way to draw attention of Kinepolis to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Kinepolis customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kinepolis.
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