Contact KBB com New Used Car Prices Support

by Smileeeeeeeeeeeeeeeeeeee

Had my honest review of my 108,000 miles superduty removed because “I didn’t rate fire high enough”. That’s the only reason I could find. I have my receipts and all the stuff I’ve had to do to this truck which is ridiculous. Crazy thing is I bought this truck after extensive research based on reliability and now I see that those “great” reviews are false! So Ford would rather line KBBs mods pockets instead of building a better truck! That money could’ve paid employees better and bought better materials. Instead they choose to block any bad reviews. Mine was professional and without any profanity, yet it was blocked??? How would someone like me honestly research before I buy?? I can’t because the whole system seems to just want to lie and pay off instead of being honest! If I would’ve read honest reviews I would probably have a good truck for work by now and never purchased the 2011 Ford F-250 superduty crew can 4x4! KBB, you are defrauding Americans and you deserve zero stars for being “FAKE”!

by RHB 3

If it were possible to leave a review without a star rating I would say 0 stars but I can’t.

Being a UI/UX Designer by trade I am disgusted using this application. With people on the go more and more, the likelihood of a car owner wishing to research new cars or the value of their current car quickly and easily from their mobile phone is expected.

This application or web based wrapper app, used to be a great deal better than it is today. You can tell that proper updates have not had a lot of thought go into them if at all.

I used to primarily use the app to log info about our household vehicles to monitor their value for trade or private sale. Now the app has annoying and unrelated ads popping up, and as a user you can stumble through the vehicle selection, mileage, options and condition only to find out that you no longer get the estimated range of values for the vehicle. What happened there?

In my book that makes this app useless.

I’m writing this review from my phone because I am out and about and not near a computer. So my point again is make this available via mobile and improve this app. If I were at a dealership contemplating a trade, I’d like to have the app ready to show estimated trade in ranges from what used to be a reputable resource. Same would apply when negotiating a private sale.

by Debberino22

I grudgingly gave this app 1 star. There should be an option for no stars. Where do I start? No trouble navigating to my model year, make, and model. Downhill from there. The descriptions of the various model characteristics were barely legible since the letters were much darker than any other data on the page. If you’re able to struggle through all of the barely-legible option & select those describing your car, a screen comes up w/the 4 categories of possible used car values: retail, trade-in, owner sale, and one other category. These were displayed w/no dollar values related to the value of my car. Expanded, each of the app simply expand the detailed definite s of the 4 general categories. IN NO WAY WAS I ABLE TO DETERMINE ANY VALUE FOR MY CAR!!!!!