BBC app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.5%

Something else
19.0%

Login
14.3%

Connection
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BBC Problems 😠👌🔥

- When I’m in an article and I swipe left to right, I want to go back to the list of articles (headlines), not the previous article in the list.

- Save yourself the hassle of downloading this app.

- I get about 15 minutes of broadcast and then the app pauses the stream and then ultimately crashes or hangs there expecting you to unpause it every few minutes until it finally crashes.

- I know that the world wants broken up news reports instead of a proper stream though.

- I gave it awhile to try and get used to the new ui but it’s just worse.

- I mostly have just used my news and the tabs are terrible.

- I don’t need preview pictures that large.

  12 Reported Issues: 😵🆘🛟🚨📢

KEITH HUNT
2023-12-20

I have used he BBC News app for several years. Today on my Huawei Medapad M6 it was failing to load. Therefore I went into the Android settings and cleared both cache and data. I tried to open the app but it asked for sign in or register. I tapped sign in and the same page returned but would not move on to enter user name and password . I tried again and this time the screen went blank. I tried uninstalling and reinstalling the app three times, which made no difference. Interestingly I hear the usual notification sounds and pop up messages appear, so the app seems to be working but I never get past the screen asking for sign in or register. but simply cannot access the app. There are no problems with any other apps on the device and it still works perfectly on my Huawei P30 pro phone. Please help me to rectify this very annoying problem.

Rog White
2023-11-12

New bbc app is crap 🤮 old one wasn’t broke why fix it? Bring it back

Roger White
2023-11-02

Every day I have to delete app and reinstall, It doesn’t update Incidentally I much preferred it before you “fixed” it, it wasn’t really broken!

David McCormick
2023-10-30

After updating the app on my iPhone only news stories several days old are displayed. BBC was my preferred news source but I rarely check it since it is so terribly out of date. Bring back the old format and app!

David Hurford
2023-10-14

I have an iPad mini 2, running iOS 12.5.7. I can’t upgrade to a newer OS. The BBC News app now requires iOS 13, which is not possible on this iPad. Thus I am now denied further use of the BBC News app. Is it possible to obtain an older version of the app? I am now resorting to Sky News and ITV News, both of which are still available to me. I feel let down by the BBC, however. I would be grateful for an answer to this, preferably from the BBC. Thank you. David Hurford

Will
2023-08-03

Ever since updating to v7.0.0.0 (25339) on my iPad the stories are displayed as if on an iPhone.

Kelvin
2023-06-20

BBC News not steaming on iPad or iPhone. Apps have been reinstalled still not working

Liz Gilliland
2022-07-04

Error message “media resolution failed” when trying to run BBC Live from the app on both iphone 13 (IOS 15.5) and iPad Air (IOS 15.5). Stopped working simultaneously on both devices, one week ago. App is latest version.

Simon Gray
2022-07-01

Error message “media resolution failed” when trying to run BBC Live from the app. Iphone 13, Ios 15.5. App Version: v2022.4.0 (22757)

Nima Shafaieh
2022-06-26

Streaming BBC NEWS and programmes do not work on iPad and now iPhone app

Nima Shafaieh
2022-06-26

No longer able to listen to BBC NEWS on iPad or iPhone as of 24 June 2022.

Shelley Brebner
2022-05-25

I have used this news app successfully for a couple of years. Currently when I open some of the stories a message appears not connecting. Some news stories I am able to read. But a lot of them I can’t. I love this app and hope you can help me. I live in Australia.

Showing 1-12 of 12

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About this app

Choose from the familiar list of this app News indexes such as Business, Technology, Entertainment and Health, or search for your own subjects of interest, whether they’re people, places, things or themes. - Live - this app World Service Radio. - Improved offline experience. - Viewing modes. - Support for dynamic text. - Related stories, related topics.  BBC can suggest topics based on stories you’ve recently viewed and what’s in the news now.  Stories from topics you add will appear in your personalised My News feed.  If you choose to receive push notifications, a unique identifier relating to your device will be stored by Airship on behalf of the this app to provide you with the service.  You can choose to unsubscribe from push notifications from this app News in your device’s ‘Notifications’ screen.  Here you can order stories by topic or time to stay on top of the news of the day.  Add topics wherever you see the + icon for a quick route straight to the stories you care about.  The this app News app brings you the latest, breaking news from our trusted global network of journalists.  Topics can be added, removed or re-ordered using the Edit function.  And you can quickly find topics that interest you using the Search tab.  The this app will keep your information secure and not share it with anyone else in accordance with the this app’s Privacy and Cookies Policy.  No other personal data relating to you (such as a username or email address) is processed.  To read this app’s Privacy Policy go to app. co.  If you install BBC you accept the this app Terms of Use at app. co.