TD Canada app not working? crashes or has problems?

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16 User reports:
App has problems
 User reports 16

⚠️ Most reported problems ⚠️
Not working
30.4%

Something else
30.4%

Login
17.4%

Connection
8.7%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 7 Reported Issues:

D
Dave 2025-03-19

TD Authenticate app not working on iPhone 15 and iPhone 16

G
Glenn Fedoruk 2024-01-03

Tried everything just keeps spinning cant login

L
Lisa 2023-09-20

I can’t login to the td Canada App. I keep getting a “no internet connection” error message, even though I have connection in every other app/function. I am using an updated iPhone 13, I have uninstalled and reinstalled the app, I have tried with wifi and with data, I have turned my vpn off, I have tried both my username and my card number, I have tried manually entering my login credentials,I have closed the app entirely, I have turned my phone off and back on and I have restarted my phone as well. I am completely frustrated and out of remedies. This has been going on since about ten p.m. E.S.T. on September 19, 2023. Then to add insult to injury I am unable to report the issue because TD doesn’t allow it through the App Store, and when I try to report it through the developers page I get an message saying I don’t have permission to report on that page after I fill it out and click submit. Uggghhhh!! Beyond frustrated.

V
V. Anderson 2023-08-06

When I tap the application button to do some banking the app keeps spinning, nothing else. Should I reinstall?

⚠️ Troubleshoot | Report Issue ⚠️
D
Deepak Thakkar 2023-05-07

I use ipad Air. My App was working about a month ago when I used it last to deposit checks. Now it tells me I have to update the App and must have ios 13. My ipad tells me I am current which is 12.5. TD app tells me to download older version but it keeps looping with that button. No download new version but download older version button does not work. I am out of online mobile App for TD

J
Johannes Klein 2022-09-01

Unable to deposit cheque. Photos fine but CONTINUE does not light up.

B
Brian Hearst 2022-05-27

I keep getting “connection not working” messages. Every other connection I try works; there’s nothing wrong with my WI-FI or internet access, and I update the TD app regularly - every time you update it.

Showing 1-7 of 7 reported issues:

Have a Problem with TD Canada? Report Issue




Common TD Canada Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. TD Canada iPhone Issues and Solutions

  2. TD Canada Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: customer.support@td.com


Verified email ✔✔

E-Mail: customer.support@td.com

Website: 🌍 Visit TD Canada Website

Privacy Policy: http://www.td.com/privacy-and-security/privacy-and-security/our-privacy-commitments/td-privacy-code/privacy.jsp#m

Developer: TD Bank Group




‼️ Outages Happening Right Now

  • Mar 19, 2025, 04:30 PM

    a user from Montreal, Canada reported problems with TD Canada : Not working

  • Mar 02, 2025, 02:52 PM

    a user from Calgary, Canada reported problems with TD Canada : Login

  • Feb 24, 2025, 06:12 PM

    a user from Oakville, Canada reported problems with TD Canada : Login

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