Contact V1 Golf Support

by Invisiblebikes

I’ve been using V1 for close to 8 years now and this app for over a year. This app is worthless compared to the PC version, V1 really needs to go back to the drawing board on this one. It won’t let me share videos with my pro (one of the main reasons for using it) the drawing tools are useless because trying to draw a straight line with your finger accurately is impossible even on iPad. Even using the straight line tool is still impossible to get an accurate line positioned correctly.

The customer support is ridiculous, your only option is through a messenger service which they don’t reply to in a timely manner, it took 4 days for the first reply! Then they asked a simple question that I’d already given the answer to in my initial request. Now haven’t heard back in 2 days!

I’m paying for the subscription and paying my pro a lot of money without being able to share video... Total junk!

by The Guy You Love To Hate

Thanks for selling me a product then taking a portion of it back, and then offering to re-sell me that portion for a monthly fee! If I did that in my business I’d be in prison!

Make it right! Give me back the swing model Library that was part of what I originally paid for or grandfather me in!

Last chance before I file an FTC complaint

Update: In response to your attempt to deflect and put a positive spin on my complaint I will respond with this, yes I do have access to the free swing model library, all 10 or 11 of them. When I paid for the app originally(before you bought the company and/or decided to change your business model) I got ALL 50 or 60 swing models. And, no, I will not contact your customer service so they can help me locate the 10 free swing models that I already know where to find...as I’m not very impressed with your level of CS thus far!

How about this! You can contact me and tell me how sorry you are for ripping me off and to make up for that bad decision you’ve decided to offer me a free lifetime account to give me back what I rightfully paid for.

Hopefully it won’t take you two weeks to respond this time

by Zinglebert Bembledack

This is a great app for looking at your swing in slow motion and comparing to pro swings. I’ve learned a lot from the pro swings in the app, but my 1 complaint is there aren’t many pro swings available for free. It used to be that there were enough free features to make this a great app without the subscription. Actually, now that I think about it, I paid $9.99 for the paid version of this app about 6 years ago and it had a ton of great features. At some point they switched to a subscription model and I lost a bunch of features and now have the same free version as everybody else.