Contact GameChanger Classic Support

by More Fun In Texas

This app is not as user friendly as iScore. I wasn’t able to edit the line up after the game started. If this is an option I could not find it.

I just found it more difficult to find the next options of a play than iScore. In iScore after each play it was ask you “what happened to the runner on 1st, 2nd, 3rd etc.” to remind you to move the runners. I also preferred tapping on a runner and the iScore app asking me what I would like to do with runner rather than me having to drag the icon to the next base. Then I had to take an extra second to make sure I held the icon on Safe or Out. At least with a simple pop up “runner moved to 2nd” the icon would auto move and I wouldn’t have to worry about dragging it.

I also had a hard time bring in/out subs. This was new for me though...It would have been easier when setting the lineup if I could include subs as an option. Just like a paper line up has a separate section for Lineup and Subs.

by Geandreamer

I love to watch my grandson play sports, especially baseball. I am disabled and can’t always make it to his games so I watch it on GameChanger. This weekend he had a game so I decided to go for the free trial and if I liked it, I would buy it.

When it first started out, I thought “this is going to be great”. About halfway through the game things started going downhill. I couldn’t see the game at all, the score was behind, the batting was behind and the program crashed!! Since I was in the free trial period I couldn’t get back to the person who usually does the plays for GameChanger. I was so frustrated! I actually had enrolled in your basic plan but immediately cancelled my subscription. I did not want the hassle that I was getting each time I watched a game. I liked the little extras that come with the paid subscription but not well enough to put up with the interruptions while I’m trying to watch a game.

I am a senior citizen and am on a fixed budget. I can’t be spending money on things that don’t work like they are supposed to. Perhaps in the future I may try it again. But for now, I will just have to watch the local guy who does GameChanger at our games when I can’t be there.

Thank you for your time.

by Jtcourt

The app crashed in the 5th inning of our game on 4/3/21. I was not able to score the game past that point. I contacted support via e-mail that evening (there is no phone number or chat support). I received a return email and was told they “refreshed” the game. It still did not work. A second return email asked me to “package” the apps data from the app screen. I did that but never heard back. The next evening I was able to follow instructions on the app’s help screen to delete the game. After that I was able to re-enter the entire game using the hand written book. As you can imagine this was quite frustrating and time consuming. In my past experience the app has been very easy to use but as this latest experience tells me their customer support needs improvement.