Contact Golf GPS SwingU Support

This was a total waste of time and money. All this does is focuses on the distance of each of your shots once your off the box. You say it’s for analysis and for swing u to send you advice on each type of shot you had. First of all it obvious only keeps track of 1 individual game at a time. Therefore if you have a tree sitting right in the middle of the fairway and you have to go over and around it, the app can’t see that and just treats it as a normal shot. There’s no room for analysis, and whatever analysis the app gives you would be counterproductive. Why do bunker shots only matter from 50 yds in? Just because you have to have a different type of swing from inside that distance. Doesn’t really make much sense. Why only cover recovery shots from certain distances? Also I’m at the point where if I miss the green on a chip from inside 50yds, I’m going home. This whole portion of stats are now just useless for me and just takes time for me to plug in. Swing U Versus just takes too long to record. The old way was 10x better. It looks like you guys are trying to be too sexy. Keep it simple, keep it about accuracy and the important factors that make golfers better. Distance is not one of them. If you can’t hit an approach accurately from 100yds you certainly can’t do it from 200yds so why keep track of that? Why would you want to focus on something you already know you need to improve? It’s redundant

As a 3 handicap I wanted this app to help me with my club yardages. I wanted to use it with my Apple Watch so that I don’t have to carry my phone in my pocket when playing. It was very inconsistent with the yardages and if I wasn’t close enough to my phone it would not work at all. It’s also a lot to keep track of when you are also trying to focus on your round. I paid for a year subscription like a dummy but if it worked I would have been ok with it. I reached out twice to customer service over the next month to try and cancel it and attempt to get a refund for the full year and volunteered to pay for 1 month instead since I did try and use it and just didn’t work out. Customer service never reached out so I just gave up on it. Then about 4 months later I decided to try again for the 3rd time and warned about leaving a 1 star review and customer service actually reached back out. Customer service agent Adam Cattel told me that he would not issue the refund because I have been using the app for several months now and there was no emails on record from me. I forwarded the emails to him stating that I in fact did try and reach out and that if you look at my account you can see that I only tried the app on 2 courses within the first month. Never heard from him again. So here we are. Long story short. Don’t waste your money on this app.

I pay for the premium version which lets me track the distance of my clubs. The app worked pretty well in general with my Apple Watch (sometimes finicky), but following the update to version 7.5.2 the app has become an exercise in frustration (and I don’t need any more sources of frustration while I am playing golf.). After entering a score for a hole the app is supposed to advance to the next hole. This used to work fine, but version 7.5.2 broke this feature. Now, I have to randomly swipe left and right on the watch for a while before the app figures out that I am done with the last hole and moves to the next hole so that I can start tracking my shot for that hole. And, sometimes, even when it finally advances to the next hole, it still shows distance to the previous hole even though I already closed out those shots and entered scoring for that hole. I reached out to the developer and they gave me a laundry list of things to try, all of which I have tried and none of which fixed the problem. The app worked prior to version 7.5.2 so hopefully they will finally realize this and fix it. Or, I may be asking for a refund.