Contact GolfNow Book TeeTimes Golf GPS Support

by ThebigdipperDMD

Visiting a friend in a city outside Louisville, KY and we wanted to get a round in before dark. Searched the city in the app that I was in for nearby courses and it selected a course that was 7.4 miles away (or so the app told me, my filter of “within 25 miles” was also on.) the course was in a different city, which was normal for being in a semi-rural area. Trusting the app I didn’t put the course into my gps yet to check and proceeded to check out. Come to find out that the course was over 3 hours away. I’m guessing my “use my location”was turned off but it shouldn’t matter since I searched the city directly, state and all. The app was obviously wrong but I assume responsibility because I didn’t check the location of course through Maps. I called the course to cancel and they stated they can’t do anything which I expected. Called golfnow and they refused to accept responsibility. Deleted the app immediately and switched to a competitor.

by Mike117heat

I’ve been a user of Golfnow for about 5 years.
This weekend I had a tee time registered at a local golf course at 830 am…. Are area was hit by very bad storms the night before over 5 inches of rain in 30 hours governor actually issued a state of emergency for the day freeways were flooded higher then car roofs. I proceeded to wake up at 730 am and call the course and received no answer. I assumed with all the rain and no answer course was obviously closed. At some point the course opened that day and told Golfnow to bill me for a no show or cancellation. I’m an avid golfer never once missed a tee time or forgot to cancel a tee time it’s the respectful thing to do. But no answer at course and 5 inches of rain I thought seemed obvious. Needless to say I contacted customer service talked to employee who said the course said charge was valid and could do nothing about it. I asked to speak to a manager after about 20 minutes on hold they came back and said he would call within 24 hours it’s going on about 4 days. No attempt at calling me back at all.
Seems a little careless on Golfnow to immediately take sides with course worker over a customer who has used them for over 5 years and never once had any issues.

by Bamathon

This company preys on lower-level courses in need of revenue and then strong-arms their clients and the courses. I have personally talked to one course who told me GolfNow wouldn't allow them to let me push my time back 20 minutes, even though the course was 100% okay with us teeing off 20 minutes later. I then called a nicer course to try to get our round in, and they told me they would never work with GolfNow because of how they operate. Traffic had me 5 minutes late for my 12pm time and even though the course had a completely open 12:20pm time, GolfNow would not allow them to let us play the 12:20 time without paying for another round. So I payed for a twosome that we couldn’t play and GolfNow refused to refund our money or allow us to play the open 12:20 time which was totally unbooked and the course was fine with us playing. I had to open a bank dispute with this company to have any chance of getting my money back for services I didn’t receive. Worst thing was that my banker was totally aware of GolfNow’s antics and vowed to try his best to get my money back because he was fully aware of how they operate. ONLY USE IF YOU MUST PLAY LESSER COURSES AT LESSER PRICES. ALSO NEW GPS FEATURE IS A JOKE.

Just get 18Birdies app and do it right.