Virgin Atlantic app not working? crashes or has problems?

Virgin Atlantic Status


I have a problem with Virgin Atlantic

Are you having issues? Select the issue you are having below and provide feedback to Virgin Atlantic.




⚠️ Most reported problems ⚠️

Not working
45.5%

Login
19.7%

Something else
15.2%

Connection
7.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Virgin Atlantic Problems 😠👌🔥

- Takes forever to load even on the most recent iPhone

- Horrible UX design in general, like the main website, flow makes no sense

- Loses my passport, green card and personal details between flights so I have to enter them repeatedly despite flying four or five times a year

- Booking and search tools are inflexible to the point of being useless

- Still has random details of an old flight listed as 'upcoming' from December 2017

- Not written to be responsive to an iPad

- Will not turn and will not create page information to fit on the screen

- Does not allow Meal selection in the Meal and Wheelchair access

- Does not create any good feeling about app dev competence

- The website on iPad safari is also very restricted and not written with responsive architecture

  40 Reported Issues: 😵🆘🛟🚨📢

Will
2022-06-29

No Points flights available for my flight 3 months out, so my masses of Points are the same value as monopoly money to me,and now no access to the app all day! What have i done getting into this trap of yours.

Ellen Shaffrey
2022-06-23

Error message g012 when trying to join flying club

Rebecca Moorcroft-Cook
2022-06-17

I have been trying for weeks to access my flights and the web page lets me put in half the required information and then just freezes. I have tried on my laptop, phone and the app and none will work.

Dwayne White
2022-06-06

G012 error on the Atlantic app, need to find my booking etc. Been trying for about a week with the same error message each time.

Simon King
2022-05-30

Wow! Just seen the list of potential solutions to problems with this app! A pretty clear indication of just how useless it must be!!

Simon King
2022-05-30

Just signing up for credit card app. Go12 error comes up. With “OK”. No it’s not OK. A pretty bad start to a financial relationship if they can’t even get me started!!

Daniel Christopher Young
2022-05-26

Error message GO12 when trying to join Flying Club

Neil Johnson
2022-05-24

Hi, trying to join the flyers club as I am flying with you to the US in July. Error GO12 keeps appearing. Please advise.

John Johnson
2022-05-18

Can't login and cannot join flyers club error go11 comes up

Jolyon Neytzell- De Wilde
2022-05-01

Hi creating an account on the app. error Code GO12 appears.

Showing 31-40 of 40

Have a Problem with Virgin Atlantic? Report Issue




Common Virgin Atlantic Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virgin Atlantic Airways Limited, developers of Virgin Atlantic.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Virgin Atlantic Website

Privacy Policy: https://help.virginatlantic.com/gb/en/policies/privacy-policy.html

Developer: Virgin Atlantic


53.33% Contact Match

Developer: Virgin Voyages

E-Mail: [email protected]

Website: 🌍 Visit Virgin Voyages Website

55.56% Contact Match

Developer: Virgin Holidays UK

E-Mail: [email protected]

Website: 🌍 Visit My Virgin Atlantic Holidays Website



About this app

Check in faster and waft through security with your mobile boarding pass. • Save your boarding pass to your Apple Wallet - no need to print.  Search, book and manage your flights on the go.  The best experience in the sky, no matter which cabin you fly.  We update our app regularly to make it feel shiny and new.  When downloading the Virgin Atlantic app, you agree that your personal data will be processed in accordance with Virgin Atlantic's Privacy Policy which can be accessed via the link below or on our website at this app. com.