Contact Virgin Atlantic Support

by AndyGWilson

- Takes forever to load even on the most recent iPhone
- Horrible UX design in general, like the main website, flow makes no sense
- Loses my passport, green card and personal details between flights so I have to enter them repeatedly despite flying four or five times a year
- Booking and search tools are inflexible to the point of being useless
- Still has random details of an old flight listed as 'upcoming' from December 2017

by Formerdev'r

This app is not written to be responsive to an iPad — will not turn and will not create page information to fit on the screen. It does not allow Meal selection in the Meal and Wheelchair access — it only displays wheelchair options. Does not create any good feeling about app dev competence. The website on iPad safari is also very restricted and not written with responsive architecture — even gives a warning to that effect. So 1990’s!

by Tiac211

While selecting a seat at exactly 24 hours before checkin, I find my desired seat. Then, the annoying “rate this app” pops up, and in that moment, my desired seat is lost. There’s a reason why there is a thing called pop up blocker, and because the programmer thought it would be great opportunity for a rating, it destroyed any chance of my being a fan of the app. Great job (sarcasm added).