Contact Virgin Atlantic Support
Published by Virgin Atlantic Airways Limited on 2023-12-14 About: The best experience in the sky, no matter which cabin you fly.
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How to Contact Virgin Atlantic Customer Service/Support
Listed below are our top recommendations on how to get in contact with Virgin Atlantic. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Virgin Atlantic. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Virgin Atlantic Airways Limited
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Developer: Virgin Atlantic
E-Mail: [email protected]
Website: Visit Virgin Atlantic Website
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Reported Issues: 3 Comments
By AndyGWilson
Slow, old fashioned, unintuitive
- Takes forever to load even on the most recent iPhone - Horrible UX design in general, like the main website, flow makes no sense - Loses my passport, green card and personal details between flights so I have to enter them repeatedly despite flying four or five times a year - Booking and search tools are inflexible to the point of being useless - Still has random details of an old flight listed as 'upcoming' from December 2017
By formerdev'r
Horrible experience
This app is not written to be responsive to an iPad — will not turn and will not create page information to fit on the screen. It does not allow Meal selection in the Meal and Wheelchair access — it only displays wheelchair options. Does not create any good feeling about app dev competence. The website on iPad safari is also very restricted and not written with responsive architecture — even gives a warning to that effect. So 1990’s!
By tiac211
Inappropriate Reminder
While selecting a seat at exactly 24 hours before checkin, I find my desired seat. Then, the annoying “rate this app” pops up, and in that moment, my desired seat is lost. There’s a reason why there is a thing called pop up blocker, and because the programmer thought it would be great opportunity for a rating, it destroyed any chance of my being a fan of the app. Great job (sarcasm added).
Have a Problem with Virgin Atlantic? Report Issue
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Why should I report an Issue with Virgin Atlantic?
- Pulling issues faced by users like you is a good way to draw attention of Virgin Atlantic to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Virgin Atlantic customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Virgin Atlantic.
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