Relais & Châteaux app not working? crashes or has problems?

Relais & Châteaux Status

Last Updated on 2021-11-23 by Relais & Châteaux

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Common Relais & Châteaux Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Relais & Châteaux app on iOS and Android devices. Solve all Relais & Châteaux app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Relais & Châteaux iPhone Issues and Solutions

Relais & Châteaux iOS app crashes, not working, errors
Relais & Châteaux iOS app network issues
Relais & Châteaux on iOS has black/white screen

Relais & Châteaux Android App Issues and Solutions

Relais & Châteaux has errors/crashing/not working
Relais & Châteaux server network connectivity issues
Relais & Châteaux has black screen

Relais & Châteaux iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Relais & Châteaux app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Relais & Châteaux app crashes or not working on Iphone (iOS):

Close and restart the Relais & Châteaux app on iPhone
Update Relais & Châteaux app to the Latest Version for iOS
Uninstall and reinstall Relais & Châteaux iPhone app
Update your iPhone to the latest iOS version

Fix Relais & Châteaux on iPhone unable to connect to server/internet connection issues::

To resolve Relais & Châteaux network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Relais & Châteaux black/white screen (blank screen) on iPhone:

Follow the Relais & Châteaux iOS app troubleshooting guide Here →

Relais & Châteaux Android App Issues and Solutions

Fix Relais & Châteaux not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Relais & Châteaux app issues:

Force Stop the Relais & Châteaux App
1. On android, goto "Settings" » click Relais & Châteaux app. » click "Force Stop".

Update Relais & Châteaux to the latest version on PlayStore

Clear Relais & Châteaux App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Relais & Châteaux app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Relais & Châteaux.

Fix Relais & Châteaux unable to contact server/ Relais & Châteaux internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Relais & Châteaux » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Relais & Châteaux » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Relais & Châteaux on android.

Solve Relais & Châteaux black/white screens issue on Android:

Follow the Relais & Châteaux android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Relais & Châteaux, developers of Relais & Châteaux.

About this app

The Relais & Châteaux application offers you a complete immersion in our hotels and restaurants and allow you to discover our hosts, chefs and the unforgettable experiences that await you, all in the blink of an eye. • Find the nearest Relais & Châteaux properties by geolocating. • Search for your next stay by destination, inspiration or via our powerful search engine. • The interactive map allows you to find the ideal property for dream stays in just a few clicks, as well as book even more easily directly on the application. • Discover a wide range of charming hotels, villas, cottages, and gourmets restaurants. • Discover all details on every properties with photos and videos, a description, services and activities. • Book your stay among several luxurious hotels. • Enjoy fine dining restaurants all over the world.