FreshDirect app not working? crashes or has problems?

FreshDirect Status


I have a problem with FreshDirect

Are you having issues? Select the issue you are having below and provide feedback to FreshDirect.



⚠️ Most reported problems ⚠️
Something else
80.0%

Not working
20.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of FreshDirect Problems 🔥

- Grayed-out items cannot be deleted from the cart

- Disruptive update that makes it difficult to place an order

- Orders can be delayed with no prior notification

- Missing items can result in additional delivery fees

- Refunds are not guaranteed

📋 4 Reported Issues:

P
Pat 2024-10-10

Cannot access chefs table thru the app or website. Get a page saying SORRY PAGE MISSING OR BROKEN LINK. Have tried all suggestions from tech support at Fresh Direct but still doesn’t work!

J
Judith 2023-01-15

On my PC, I have the same issues as the people who posted above. Also, sometimes, the website freezes, says, "Not responding". Sometimes it does not let me check out.

K
Kristin Fraga-Zwibel 2022-11-16

I have a cart filled with 50 items & I can’t check out. Please help!

M
Mary C Cushing 2022-04-10

Have been trying since yesterday evening to process an order. I can select items, but not check out

Showing 1-4 of 4 reported issues:

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Verified email ✔✔

E-Mail: applicationdevelopment@freshdirect.com

Website: 🌍 Visit FreshDirect Website

Developer: FreshDirect.com