FreshDirect app not working? crashes or has problems?

FreshDirect Status


I have a problem with FreshDirect

Are you having issues? Select the issue you are having below and provide feedback to FreshDirect.




⚠️ Most reported problems ⚠️

Not working
68.4%

Something else
21.1%

Connection
10.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of FreshDirect Problems 😠👌🔥

- Grayed-out items cannot be deleted from the cart

- Disruptive update that makes it difficult to place an order

- Orders can be delayed with no prior notification

- Missing items can result in additional delivery fees

- Refunds are not guaranteed

  4 Reported Issues: 😵🆘🛟🚨📢

Pat
2024-10-10

Cannot access chefs table thru the app or website. Get a page saying SORRY PAGE MISSING OR BROKEN LINK. Have tried all suggestions from tech support at Fresh Direct but still doesn’t work!

Judith
2023-01-15

On my PC, I have the same issues as the people who posted above. Also, sometimes, the website freezes, says, "Not responding". Sometimes it does not let me check out.

Kristin Fraga-Zwibel
2022-11-16

I have a cart filled with 50 items & I can’t check out. Please help!

Mary C Cushing
2022-04-10

Have been trying since yesterday evening to process an order. I can select items, but not check out

Showing 1-4 of 4

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Common FreshDirect Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FreshDirect, developers of FreshDirect.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit FreshDirect Website

Developer: FreshDirect.com




About this app

We’ll deliver to your door the best in seasonal farm-fresh food, local items, and chef-prepared meals, plus your favorite grocery brands. this app serves the New York City, Philadelphia, and Washington, DC metro regions, along with surrounding areas in the northeast. • Easily place or modify an order for grocery delivery from your mobile device. • Find just what you’re looking for or discover something new with our easy-to-use search, browsable categories, and curated lists. • Check out available timeslots and schedule a delivery - express and same-day options available in select areas. • Shop from previous orders, shopping lists, and favorites. • Quickly get in touch with our customer service team whenever you have a question. this app is based in New York and has been the northeast’s leading online grocery store since 2002.  We build deep and direct relationships with farmers and producers and invest in the technology that allows us to deliver food to our customers at its freshest.  Fill your fridge in just a few taps with the this app app.  For more information, visit app.