SNCF Connect app not working? crashes or has problems?

SNCF Connect Status


I have a problem with SNCF Connect

Are you having issues? Select the issue you are having below and provide feedback to SNCF Connect.



155 Problems reported in the last 24 hours

Most reported problems

Login
47.6%

Not working
32.3%

Account
7.9%

Something else
5.5%

Summary of SNCF Connect Problems 🔥

- Does not accept American credit cards

- Cannot export journey onto calendar

- Cannot change round trip tickets online unless both trips are changed

- Long wait times at the station

- Expensive service with less flexibility and more headaches

📋 9 Reported Issues:

P
Peter 2024-06-02

I am going to travel to FR and TGV tickets has been purchase by traveling agency. dowloaded SNCF connect and TGV inoui pro bit neither fo them offer english language inly french. I cant use the app so need to print the tickets to have them offline. I rued severaé times and checked all the possibilities with no success.

J
Jacqueline Hollander 2023-10-20

When I open my SNCF connect account and top on the blue card I only get the Topup not the purchase logo. How do I get the purchase on my account?

X
Xavier Lurpak 2023-09-05

I can log into SNCF Connect on my iPad and iMac but not on my iPhone. I am using the correct log in détails. Can you help please? It has been like this for days.

R
Ronald E Gott 2023-06-20

This may be simple but no-one can seem to figure out. When I go to Tickets and click on the Navigo card, I only have the option to Top Up the card. There is no option to Purchase (ie weekly booklet). Can you assist? Thank you!

D
David 2023-05-23

The app just doesn't start. It is like this since 2 months. Sent at least 10 complaints.

M
Margaret Steup 2023-05-03

I have tried several times to buy tickets for the TGV train on the SNCF app, only to have it tell me that there has been a technical problem and tell me to go through the procedure again.

R
Richard Mantell 2023-03-10

Every time I go to look at the chosen train journey an "INTERNAL ERROR" message comes on the screen and I have to go through the booking procedure all again .... ONLY to find it crashes again.

S
SAIKAT BANIK 2022-06-10

I want to book a train ticket but when I put my card details and the OTP in the app after that its not workinc

B
Benoît Trémauville 2022-05-31

Bonjour, Je n’arrive pas à importer 3 billets sur sncf connect app. E billet 769031380, 769031391,769031371 Pouvez vous m’aider ou m’expliquer comment faire. D’avance merci Benoit Tremauville

Showing 1-9 of 9 reported issues:


Have a Problem with SNCF Connect: Trains & routes? Report Issue




Common SNCF Connect Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SNCF Connect iPhone Issues and Solutions

  2. SNCF Connect Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/343889987/oui-sncf-train-bus-tickets/problems](SNCF Connect app not working? crashes or has problems?)



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Developer: SNCF Connect & Tech




‼️ Outages Happening Right Now

  • Jun 22, 2026, 06:47 PM

    a iOS user from Ann Arbor, United States reported problems with SNCF Connect : Not working

  • Jun 20, 2026, 03:15 PM

    a Windows user from Paris, France reported problems with SNCF Connect : Login

  • Jun 20, 2026, 07:43 AM

    a user from Marsillargues, France reported problems with SNCF Connect : Not working

  • Jun 18, 2026, 11:11 PM

    a iOS user from Paris, France reported problems with SNCF Connect : Account

  • Jun 16, 2026, 02:57 AM

    a user from Thousand Oaks, United States reported problems with SNCF Connect : Login

  • Jun 12, 2026, 05:14 PM

    a AndroidOS user from Paris, France reported problems with SNCF Connect : Login

  • Jun 12, 2026, 10:20 AM

    a AndroidOS user from Ambérieu-en-Bugey, France reported problems with SNCF Connect : Not working

  • Jun 12, 2026, 10:17 AM

    a AndroidOS user from Ambérieu-en-Bugey, France reported problems with SNCF Connect : Login

  • Jun 09, 2026, 02:49 PM

    a iOS user from Toronto, Canada reported problems with SNCF Connect : Login

  • Jun 08, 2026, 04:10 PM

    a AndroidOS user from Tallinn, Estonia reported problems with SNCF Connect : Login

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