The Oticon ON App provides discreet remote control of your hearing aids, letting
you adjust the volume of your hearing aids independently, switch between
listening programs, keep an eye on your battery level or even help you find your
Listed below are our top recommendations on how to get in contact with Oticon ON. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Oticon ON. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Oticon A/S
If I could give this app a negative 100 I would. I have oticon 1 s. This app doesn’t work. It loses conductivity with the hearing aid. I have to use two hearing aids to deal with my hearing loss. They worked real well with the old version of this app. This app can’t do any of the features the old version did. My hearing aids are updated with the new firmware. It should be able to control the hearing aids and keep connected. I also noted the missing microphone element. You make great hearing aids but without an app to control them it makes it hard to use and adjust them. I am very disappointed in your quality of workmanship on this app. I called your support number and they where less than helpful. Thank you for taking my money and giving me a poor app that can’t control my hearing aids. I also have the connect microphone this too has had it performance reduced due to the app’s problems. What a shame. Please rethink your approach and fix it or start over. I need it work reliable and flawless with my hearing devices. Called Oticon customer service and they where no help. Too busy pushing everything on someone else. The hearing aids are great the app is a big disappointment. If they don’t work together how am I to receive maximum use and benefits of the hearing aids. Thank you for not caring about the people you sell too. Shame on you.
Didn’t work at all after last major iOS update and app updated at same time. Since then after a few more iOS updates and app updated again the hearing aids now connect to my phone again buts that’s it. The only thing working in the app is the volume control only. Nothing else works, connection to IFTTT alerts doesn’t work, hearing fitness doesn’t work. I was contacted by oticon for more details a month ago. Nothing new. App still not working correctly. I really miss the old previous version of the app that worked flawlessly.
Your latest BS you say you are going to continue to improve the app. Why don’t you stop that and give me back the version that worked. I have not been able to stay connected since the update in October. My audiologist sent the hearing instruments in to be reworked and the latest update of the app is no improvement. You took something that was helpful and worked flawlessly and ruined it. I will think long and hard before I purchase another pair of oticon instruments.
Leave a comment: