Contact Oticon ON Support
Company Name: Oticon A/S
About: Oticon is a global company that helped to pioneer the hearing industry more than a hundred years
ago.
Headquarters: Somerset, New Jersey, United States.
Oticon ON Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Oticon ON. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Oticon ON. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Oticon A/S
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Get Pricing Info for OticonContact Oticon! Or Contact Support
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Privacy & Terms:
https://www.oticon.com/support/compatibility
Read 6 Customer Service Reviews 😭😔💔
Please update app to apple 15.4 I have dads nothing but problems since iPhone updated
This app has a fault. The app changes the volume settings every time the phone gets a notification or the TV has an advert. Why can't your app have a default volume that remembers what I set it at? Every time it changes it goes up to 16 and deafens me further. This should not happen.
HearingFitness stopped working 2 weeks ago and I can’t find anything in the manual that will help. I reached out to some members of a forum that were having the same problem this time last year and ask for their help and no one was able to give me assistance. Please help Gary Long
Connectivity issues
by Chuck Kemp
I have completely stopped using this useless app
I am a troubleshooter and have been trying to understand the issues with having my More1 aids paired and connected to both the iPhone and iPad and I have found it! The problem is this Oticon ON app. If I don’t have the ON app I can have my aids connected to both the iPhone and iPad and I also have the Apple Watch, I can change programs and volume from any of the three devices without any issues. I can connect to the TV adapter without any issues and still be connected to the iPhone and iPad and watch. The second I introduce the ON app to the mix on either the iPhone or iPad the aids go nuts. I love my More1 aids and there are times I need this app to be able to enable the MoreSoundBoost so I am learning to only use the app when away from my iPad and or TV adapter.
Doesn’t Work
by TacoMedic
The app worked for the first 2-3 days after getting the aids, but won’t work anymore. To be clear, the aids themselves still work perfectly and iPhone settings still work, but the app doesn’t.
I’ve tried everything to include, deleting and redownloading the app, repairing the hearing aids, etc, but the app just will not let work. My Oticon More 1s are connected to my iPhone via Bluetooth and all Bluetooth settings work, however, the app is still telling me that I need to pair them.
To make it even more frustrating, the app can literally find my hearing aids location at any time, so it clearly DOES connect to my hearing aids. However, I have not been able to change the volume, check battery, etc, since the first few days.
Side note: The fact that I couldn’t create an account via the app if I disagreed to you guys sending me emails is unbelievably scummy. I was only able to create an account after pressing accept to you sending me emails.
These hearing aids cost THOUSANDS and yet the app doesn’t work outside of location finding and you can’t have an account without agreeing to marketing spam.
Honestly unbelievable.
Still lousy
by IPhone 4S Not Compatible
Was waiting and hoping app update would fix issue of aids constantly disconnecting from the app. It’s actually WORSE. I’m constantly having to toggle Bluetooth off/on, unpair/repair the aids, etc. aids also randomly turn off and on , mostly when streaming from TV adapter. I have latest iOS version and aids were replaced by Oticon in June so it’s not the aids. I don’t have aids connected to iPads or any other devices. Still very disappointed
**so why is response from a year ago about firmware? Are you actually reading these reviews Oticon? Also not sure why my name doesn’t show up on review? Something about iPhone 4s not compatible? I don’t even have an iPhone 4s.
Have a Problem with Oticon ON? Report Issue
Why should I report an Issue with Oticon ON?
- Pulling issues faced by users like you is a good way to draw attention of Oticon ON to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Oticon ON customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oticon ON.
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